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QuestionSharepoint Task created in Outlook disappears from list

  • mercredi 5 novembre 2008 18:57Jeremy Hallock Médailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateur
     
    I have several users that have an intermittent problem where tasks created via Outlook in a Sharepoint Task List disappear from the list of tasks as soon as they are created.  It doesn't happen to every task.  They can be assigned to the same user but still one will not show up on the list when it is saved and the next one will show up.  It has happened to three users so far.  Unfortunately two of them are the CEO and COO.

    We are using MOSS2007 and Outlook 2007.  I have searched the web for several hours with no hits related to this specific issue.  I know it is a very vague description but it's all I have to go with.  The users are outside the office using RPC over HTTP for their Outlook connection into the network.  The Sharepoint site is also available internally and externally.  Any thoughts or recommendations would be appreciated.

Toutes les réponses

  • lundi 18 mai 2009 15:56Byblos01 Médailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateur
     
    Jeremy,
    I have exactly the same problem - have you found the cause or a solution for that?

  • lundi 29 juin 2009 02:17Dan Usher Médailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateur
     
    What are your AAM settings configured as for your system?

    Are you using SSL?

    Are you using split DNS where internally you have your SharePoint platform accessible as:

    http://internal

    And externally you have it setup as:

    https://external.company.net
    http://www.spdan.com
  • lundi 29 juin 2009 22:15Clayton Cobb Médailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateur
     
    You say they disappear.  Does that mean they do show up in SP initially and then go away, or do they never show up when Outlook synchronizes?  Have you checked all views to ensure they are really not there?  What I mean is are these individuals viewing a My Tasks view that only shows tasks assigned to or created by [ME]?  Are there any folders in the task list?  Does it happen to anyone who is synchronizing from inside the network?
    SharePoint Architect || My Blog
  • jeudi 16 juillet 2009 15:29cdg10620 Médailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateurMédailles de l'utilisateur
     
    I'm having a similar issue. I have a users who have connected to a task list and when they edit items in Outlook 2007 the items disappear and show up in the"Sync Issues" folder, but if they go into SharePoint and edit the item (the item that disappeared) it shows back up in their Outlook Task List. I have tried creating another task list and attempted to replicate the issue successfully. Any suggestions?