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Request Offering is not display on User SMPortal.

Traitée Request Offering is not display on User SMPortal.

  • samedi 2 juin 2012 08:45
     
     
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    Hi all,

    I've installed the SCSM Self Service Portal on Sharepoint Foundation 2010 on http.

    Apart from the Service and Request offerings my portal is working fine. users can lock their request from their SMPORTAL. Created a service offering with category general and published this. Then I created a Request offering the same management pack as the service offering, added to user prompts title and description, mapped this prompts and published the request offering.
    Added the request offering to the service offering.

    When I go to my portal, there is nothing shown in the category view. I do not see my service offering or my own custom request offering

    Can Anybody Know this issue ......

    Rahul$

     

Toutes les réponses

  • samedi 2 juin 2012 09:21
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    Maybe this blog post is helpful:

    FAQ: Why Doesn’t My Request Offering Show up in the Category View of the Service Catalog?

    What service offering language you are using? And what language of the browser?

    Andreas Baumgarten | H&D International Group

     
  • samedi 2 juin 2012 09:31
     
     
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    Fast Reply:-

    My Browser Language and Service Offering Language is same 'English (United States)’

    Kindly Suggest alternative Solution

    Rahul$

     
  • lundi 4 juin 2012 04:47
     
     
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    Did anybody knows my issue....

    Rahul$

     
  • lundi 4 juin 2012 09:03
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    Only additional idea I have is "missing permission" to view the Service Offering.

    Andreas Baumgarten | H&D International Group

     
  • lundi 4 juin 2012 09:22
     
     
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    From Where would we set the permissions?

    Rahul$

     
  • lundi 4 juin 2012 09:30
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    Please take a look in the Administrators Guide for System Center 2012 - Service Manager in the section named How to Specify a User Role for Catalog Items.

    Andreas Baumgarten | H&D International Group

     
  • lundi 4 juin 2012 11:41
     
     
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    I already did that . . still facing the issue

    Rahul$

     
  • vendredi 8 juin 2012 12:08
     
     
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    Check your groups. By default the end users only have access to the General incident request catalog items group. You have to manually add your request offering to the group.

    Test if you can see the request offering with an Service manager admin.

    Kind regs

    Gino D

     
  • dimanche 8 juillet 2012 09:24
     
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    Hi All,

    Thanks for your support. There is some issue ins SMPortal. SO i just re-install the Service Manager Web-Portal, and after that it works fine.

    Rahul$

    • Marqué comme réponse RahulSharma04 dimanche 8 juillet 2012 09:24
    •