PC Running Win 7 Randomly Restarts Itself
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dimanche 26 février 2012 20:43
Hello,
In the past week I've been plagued by random BSODs and my system randomly restarting itself. I've built this computer myself months ago, and everything was running smoothly until about last week.
I have not added any new hardware to my system, and even went as far as formatting everything and re installing and updating my drivers to the latest versions. Yet despite all that, the random restarts and freezes do not stop.
My specs:
Intel i7 2600k 3.4 ghz
8.00 GB Dual-Channel DDR3 @ 686MHz (7-7-7-21)
ASUSTeK COMPUTER INC. P8P67 DELUXE (LGA1155)
G215HV (1920x1080@60Hz)
1024MB GeForce GTX 460 (EVGA) 37 °C
1024MB GeForce GTX 460 (EVGA) 42 °C
ForceWare version 295.73
SLI Enabled488GB Western Digital WDC WD5002AALX-00J37A0 (SATA)
DTSOFT Virtual CdRom Device
HL-DT-ST DVDRAM GH24NS70I've ran the Windows debugger tool on the .dmp file and got this:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800cf604e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880100ccaa4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+ca1aa4
fffff880`100ccaa4 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`04624a48 fffff880`086f7000 : 00000000`00000116 fffffa80`0cf604e0 fffff880`100ccaa4 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`04624a50 fffff880`086ca867 : fffff880`100ccaa4 fffffa80`0c5d4000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`04624a90 fffff880`086f6e0f : 00000000`ffffd84d ffffffff`fffe7960 fffffa80`0cf604e0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`04624b40 fffff880`087c5ec1 : fffffa80`0cccf010 00000000`00000080 00000000`00000000 fffffa80`0c4fd010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`04624bc0 fffff800`0392bfee : 00000000`057ad4d3 fffffa80`0c600770 fffffa80`06c8d890 fffffa80`0c600770 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`04624c00 fffff800`036825e6 : fffff800`03806e80 fffffa80`0c600770 fffff800`03814cc0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a
fffff880`04624c40 00000000`00000000 : fffff880`04625000 fffff880`0461f000 fffff880`046244f0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+ca1aa4
fffff880`100ccaa4 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+ca1aa4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4f347ad2
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
---------
7: kd> lmvm nvlddmkm
start end module name
fffff880`0f42b000 fffff880`10149000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Feb 09 21:02:58 2012 (4F347AD2)
CheckSum: 00D075A7
ImageSize: 00D1E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4So the problem seems to be in my graphics card, I think. But how do I fix this?
- Modifié Zammyk dimanche 26 février 2012 20:43
Toutes les réponses
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lundi 27 février 2012 02:03
could be the PSU is starting to crap out
try using 1 card and see how that works, then try the other
see my gaming site white papers too
while your at it, upload and dmp files to skydrive.live.com
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
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lundi 27 février 2012 04:36
could be the PSU is starting to crap out
try using 1 card and see how that works, then try the other
see my gaming site white papers too
while your at it, upload and dmp files to skydrive.live.com
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
Using only one GPU might be an issue because they're in one card. I tried disabling SLi but this issue still occured. Is there any way of testing my PSU aside from having to buy a new one and replace it?
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lundi 27 février 2012 12:38
I notice you are running the very latest Nvidia drivers. Most times thats a good thing, all too often a new release ends up breaking something that WAS working.
Before I took even one more step in troubleshooting, I'd remove all vestiges of the new driver package and reinstall the one that used to work and give that a try.
DAS
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lundi 27 février 2012 13:45
given the clean install and using a single GPU would also screen the PSU if its marginal due to age
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
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mardi 28 février 2012 00:50
I notice you are running the very latest Nvidia drivers. Most times thats a good thing, all too often a new release ends up breaking something that WAS working.
Before I took even one more step in troubleshooting, I'd remove all vestiges of the new driver package and reinstall the one that used to work and give that a try.
DAS
Unfortunately that didn't work. I'm currently using version 275.33 which was stable before this issue occurred.
If this is really the PSU, shouldn't the error mention something about it? Or does it hide behind my GPU?
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mardi 28 février 2012 01:00
TDR errors are very general and not very helpful
try 1 card as I suggested one at a time
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
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mardi 28 février 2012 23:49
TDR errors are very general and not very helpful
try 1 card as I suggested one at a time
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
The cards that I'm running are in one piece. The only way to run one of them is to disable SLi, which I already did. Unfortunately this didn't resolve the problem.
I'll probably buy a cheap graphics card and use that to determine if it really is my current card or the PSU. If anyone could suggest anything else that might work and cost less, I'm all ears.
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mardi 28 février 2012 23:59
that is the SLI bridge that holds the cards together
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
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mercredi 29 février 2012 22:54
that is the SLI bridge that holds the cards together
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
Hardcore Games, Legendary is the only Way to Play
Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
http://hexus.net/tech/news/graphics/29516-evga-lifts-lid-dual-gpu-geforce-gtx-460-2win/
This is an image of my card.
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