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Issue on copying of files and deleting files on the intranet

Question Issue on copying of files and deleting files on the intranet

  • mercredi 2 mai 2012 10:47
     
     
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    Hi Team,

    This issue is a very major which we are facing offenly on windows 7 environment. Really it will be helpfull for us to find the root cause of this issue. i request everyone to find the issue and share it.

    Our Environment: Windows server 2003 SP2 Enterprise Edition, Windows 7 , Web Dev method

    Issue1 :  we are facing issues offenly while copying  any files on the intranet server through the webdev method.while copy files on the intranet using web dev method, we are facing the below attached image error mostly. this error happends only on the windows7 system and we have not faced even a single  issue on Windows XP systems. 

    Issue2: At the same time the issue comes while deleting files on the intranet server using webdev method. After the delete command is executed for a particular file, it shows that it is deleted. But once i referesh the folder, the files are still present on the same location and hence it is not deleted.

    Request you everyone please look in to this issue and please find why it is happening. Please help and share your ideas.

     

Toutes les réponses

  • mercredi 2 mai 2012 12:09
     
     
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    Hello!

    Thanks for posting here.

    Which web browser do you use on the problem Windows 7 machines? Are you using OSS? Have you tried using any other web browser apart from IE?

    Also try disabling AV and other IE security extensions you may have configured and test..

    Have you refred to this -

    Plan browser support (Office SharePoint Server)

    http://technet.microsoft.com/en-us/library/cc263526(v=office.12).aspx

     Sachin Gadhave (MCP, MCTS)

    View Sachin Gadhave's profile on LinkedIn

    • Marqué comme réponse V.M jeudi 3 mai 2012 03:57
    • Non marqué comme réponse V.M jeudi 3 mai 2012 03:57
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  • jeudi 3 mai 2012 04:02
     
     
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    Hello!

    Thanks for posting here.

    Which web browser do you use on the problem Windows 7 machines? Are you using OSS? Have you tried using any other web browser apart from IE?

    Also try disabling AV and other IE security extensions you may have configured and test..

    Have you refred to this -

    Plan browser support (Office SharePoint Server)

    http://technet.microsoft.com/en-us/library/cc263526(v=office.12).aspx

     Sachin Gadhave (MCP, MCTS)

    View Sachin Gadhave's profile on LinkedIn

    hi Sachin,

    thanks for the reply. we are not using internet explorer to paste file or folder on the intranet.

    we are using only windows explorer to paste file or folder by  typing the intranet address like  https:\\my-intranet.domain.com\foldername\ .

    the method which i said is northing but the web dev method. this happens only on windows 7 system. and also we are not using any open source software.


    • Modifié V.M jeudi 3 mai 2012 05:09 spell mistake
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  • jeudi 3 mai 2012 07:36
     
     
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    Have looked at these threads already?

    http://social.technet.microsoft.com/Forums/ar/w7itprogeneral/thread/ec7aa1ce-aa03-47a0-b207-95c0c17f2fc7

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/994a284d-cac7-4eb8-be05-478ab29d7425

     Sachin Gadhave (MCP, MCTS)

    View Sachin Gadhave's profile on LinkedIn

    • Marqué comme réponse V.M jeudi 3 mai 2012 09:11
    • Non marqué comme réponse V.M jeudi 3 mai 2012 09:11
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  • jeudi 3 mai 2012 09:43
     
     
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    Have looked at these threads already?

    http://social.technet.microsoft.com/Forums/ar/w7itprogeneral/thread/ec7aa1ce-aa03-47a0-b207-95c0c17f2fc7

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/994a284d-cac7-4eb8-be05-478ab29d7425

     Sachin Gadhave (MCP, MCTS)

    View Sachin Gadhave's profile on LinkedIn

    hi sachin,

    thanks for the reply..

    i have checked the above two threads.

    1. http://social.technet.microsoft.com/Forums/ar/w7itprogeneral/thread/ec7aa1ce-aa03-47a0-b207-95c0c17f2fc7

    you can check in my snapshot which i pasted. i have tried to past  a small file 26.5 KB, but it is not happening. and also this issue is happening not always. but this issue happened to all the users who used windows 7 OS. and also once this issue comes the user cannot paste anything to the location. Hence we manually logged in the intranet server and paste the file as they needed.

    this issue is not happening always. some times users are able to paste it. Hence this thread is not suitable for my case.

    2. http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/994a284d-cac7-4eb8-be05-478ab29d7425

    we are using IIS webser. and we cannot go for HTTP to upload the files. Since, we are uploading to the remote server which is in some other location. and hence we need security. hence we have to go for https. hence this thread is not suitable for my case.

     
  • jeudi 3 mai 2012 10:14
     
     
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    Hi V.M.,

    Can you try to install the latest hotfix on any of your affected machine and see if the problem persists? You can find the latest hotfix for web client here. In case the issue is still not resolved, I will suggest you to contact MS customer support.

    Thanks,

    Girish

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Please remember to click "Vote As Helpful" on the post if the information is useful to you ! Please remember to click “Mark as Answer” on the post that helps you to fix the issues, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

     
  • lundi 7 mai 2012 04:44
     
     
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    Hi V.M.,

    Can you try to install the latest hotfix on any of your affected machine and see if the problem persists? You can find the latest hotfix for web client here. In case the issue is still not resolved, I will suggest you to contact MS customer support.

    Thanks,

    Girish

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Please remember to click "Vote As Helpful" on the post if the information is useful to you ! Please remember to click “Mark as Answer” on the post that helps you to fix the issues, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

    hi Girish,

    Hope you are doing well. thanks for the email. 

    i have checked the KB given by you. i will download this hotfix and install this hotfix on the affected machine. and also i will give the result as well.

    and also Please check the below specifications on the server side as well. and please let me know whether windows7 SP1 with all hot fix will support the below server specification ?

    1. IIS version 6.0
    2. windows server2003  32/64 bit

    hi Girish,

    Sorry to interpret again. i have asked same query on windows 7 forum. It seems the we have to  look on the server side. Because the users are able to copy to intranet many times.  and also the below error issue is happening only on the windows 7 system few times for all the users.

    Please check the below specifications on the server side as well. and please let me know whether windows7 or  SP1 with all hot fix will support the below server specification ?
    1. IIS version 6.0
    2. windows server2003  32/64 bit

    Kindly Look into this issue.


    • Modifié V.M lundi 7 mai 2012 04:46 edited
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  • vendredi 18 mai 2012 07:18
     
     
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    Hi V.M.,

    Can you try to install the latest hotfix on any of your affected machine and see if the problem persists? You can find the latest hotfix for web client here. In case the issue is still not resolved, I will suggest you to contact MS customer support.

    Thanks,

    Girish

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Please remember to click "Vote As Helpful" on the post if the information is useful to you ! Please remember to click “Mark as Answer” on the post that helps you to fix the issues, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

    hi Girish,

    Hope you are doing well. thanks for the email. 

    i have checked the KB given by you. i will download this hotfix and install this hotfix on the affected machine. and also i will give the result as well.

    and also Please check the below specifications on the server side as well. and please let me know whether windows7 SP1 with all hot fix will support the below server specification ?

    1. IIS version 6.0
    2. windows server2003  32/64 bit

    hi Girish,

    Sorry to interpret again. i have asked same query on windows 7 forum. It seems the we have to  look on the server side. Because the users are able to copy to intranet many times.  and also the below error issue is happening only on the windows 7 system few times for all the users.

    Please check the below specifications on the server side as well. and please let me know whether windows7 or  SP1 with all hot fix will support the below server specification ?
    1. IIS version 6.0
    2. windows server2003  32/64 bit

    Kindly Look into this issue.


    Hi Team,

    Please raise this issue to the higher official to find out the cause of this issue. It will be really helpful.

    there would be two issues either in Server or in windows 7.

    thanks in advance. Kindly do the needful