Hey everyone, I am trying to upgrade our system from FIM r2 release candidate to FIM r2. We already upgraded the sync service and we had no problems there. However, we are having problems upgrading the portal and service. We install it and everything seems
to install correctly. When we go to the website though, it doesn't work. When we go to turn on the FIM service under services, there is nothing there. I'm not sure exactly what is wrong.
If anyone has an idea of what could be wrong, that would be a great help. If you have any questions about the details of our system, I'd be happy to answer them.
When you upgrade FIM to R2, the major upgrade process happens in 2 steps:
Uninstall your existing product
This process happens automatically and transparently and you can observe it by looking at the setup logs. If you tried to upgrade to R2 and something failed during the second step of major upgrade, then at that point setup uninstalled your product.
My guess is that this explains why you don't see the FIM Service in services.