Unanswered Central Administration - ReportServerWebApp - Requested registry access is not allowed.

  • יום חמישי 01 מרץ 2012 22:18
     
     

    My sharepoint integrated reports have stopped running - I think I inadvertently switched the logon account for it, but now I can't seem to get it back up no matter what I do.  I keep running into the following error below whenever I try to click on: Manage Reporting Services Application -  ReportingServicesWebApp -> System Settings

    I have taken the following steps:

    1. delete the encryption keys, like it says I should do below, but that doesn't fix it. 
    2. Per other posts, made sure WSS_ADMIN_WPG has full control of the registry keys under LOCAL_MACHINE\Software\Microsoft\Office Services\14.0

    I am out of ideas at this point.  Please help!

    Error

    The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. ---> Microsoft.ReportingServices.Library.ReportServerDisabledException: The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. ---> System.Security.SecurityException: Requested registry access is not allowed.


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  • יום שני 05 מרץ 2012 06:13
    מנחה דיון
     
     
     

    Hi  PKilkenny,

    Have you ever backup the encryption before you delete ?  you should press ‘Restore’ button instead of ‘Delete’ button. After you delete, you should to reset the connection strings and stored credentials on your reports.

    Thanks,

    Jack

  • יום שני 05 מרץ 2012 18:56
     
     
    Unfortunatetly in my case I did not backup the encryption before changing the service logon, which I know is a big problem, but I only have a few reports stored on the server so I wasn't too concerned.  I have deleted the encryption keys, created new ones, and backed up those keys.  I'm still confused why "Manage Reporting Services Application ->  ReportingServicesWebApp -> System Settings" causes the error.