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****** Internet explorer can not download SSRS report *****

תשובה ****** Internet explorer can not download SSRS report *****

  • יום שני 25 יוני 2012 06:49
     
     
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    I am using IIS 6.1 and window server 2008 R2 and IE 8 on server ,when try to export SSRS report it gives error as follow

    INTERNET EXPLORER CAN NOT DOWNLOAD ...FROM SERVER NAME

    INTERNET EXPLORERNOT ABLE TO OPEN THIS SITE.PLEASE TRY AGAIN LATER.

    i have searched so many things on net but no use i have try to uncheck " Do not save encrypted pages to disk " on IE 8 but no luck also

    Kindly refer below screen shot

    Please help ASAP.Frown


    • נערך על-ידי india-prog יום שני 25 יוני 2012 07:12
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  • יום שני 25 יוני 2012 10:18
     
     
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    Note :My server IIS is 7.5

     
  • יום שלישי 26 יוני 2012 03:15
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    Hello india-prog,

    Thank you for sharing us the error screenshot. However, I still have some questions about this issue.

    • What is the version of reporting service you are using?
    • Can you review the report properly in IE 8 browser?
    • If the report cannot be viewed in IE 8, did you try it in other browsers, such as firefox, chrome? In addition, is there any error on the browser?
    • If the report can be rendered in IE 8, is there any difference on download URL and rendering URL? For example, one is using SSL, and the other is not.

    If you can provide us above information, we can narrow down this issue.

    Regards,

    Edward

    Edward Zhu

    TechNet Community Support

     
  • יום חמישי 28 יוני 2012 10:14
     
     
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    Thanks for your reply....

    I am using BIDS 2008 and framework 3.5,I am able to see report in IE8 properly and its downloaded properly in mozilla so issue is with IE.

    I am close to this issue as m able to find out what was the issue.

    how to set Cache-Control: private in IIS 7.5

    Currently using fiddler i am able to see HTTP response header as:

    Cache-Control: no-cache

    Expires: -1

    Pragma: no-cache

    I want to remove this and wanna set  Cache-Control: private.

    Kindly help this gives me problem while downloading SSRS report from IE 8.

     
  • יום שני 02 יולי 2012 10:03
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    Hello india-prog,

    Thanks for your response. You did an excellent troubleshooting.

    From the error message, I consider that you are using the SSL URL and the IE browser does not send the Cache Header in HTTP request properly. Please try the following steps on your IE 8 machine.

    1. Start Registry Editor.
    2. For a per-user setting, locate the following registry key:
      HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
    3. For a per-computer setting, locate the following registry key:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
    4. On the Edit menu, click Add Value.
    5. To override the directive for HTTPS connections, add the following registry value:
      "BypassSSLNoCacheCheck"=Dword:00000001
    6. To override the directive for HTTP connections, add the following registry value:
      "BypassHTTPNoCacheCheck"=Dword:00000001
    7. Quit Registry Editor.

    For more information, please review the following article on Microsoft site.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;323308

    If you have any questions about this issue, please let me know.

    Regards,

    Edward

    Edward Zhu

    TechNet Community Support