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Roaming Profile logon issue

Unanswered Roaming Profile logon issue

  • יום שני 30 אפריל 2012 07:58
     
     
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    I have a problem logging on with my domain user account from a particular laptop (domain member) although I can logon ok from all other laptops and desktop computers in the same domain.  The message I get from the laptop is \\servername\foldername\username\Desktop refers to a location that is unavailable.............. "  We are using Roaming Profiles with folder redirection although I have extended the scope of the folders re-directed.  The environment is Windows7 on all user PCs and laptops with Windows Server 2008R2.  If I log on to the "faulty" laptop as domain administrator I log-in ok.  The same problem exists on this laptop for all domain users.  DHCP & DNS work fine and I can ping the server from the laptop.  I get a similar but inconsistent result if I try to log on as a domain user from a remote location so am wondering if this is a timing issue.
     

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  • יום שני 30 אפריל 2012 08:23
     
     
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    Hello,

    Maybe this is a connectivity issues or there is a security software / hardware component which is blocking such traffic. You can try to disable temporary all security softwares on the client computer and check results.

    See this thread about a similar issue: http://social.technet.microsoft.com/Forums/en-GB/w7itproinstall/thread/281842ba-0592-4015-a27f-23bf88ddb6a6

    Please check that time synchronization is made correctly. For that, start by checking that port 123 is not blocked and that the client computer is using NT5DS for time sync: http://support.microsoft.com/kb/223184

    See also Meinolf's article: http://msmvps.com/blogs/mweber/archive/2010/06/27/time-configuration-in-a-windows-domain.aspx

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

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  • יום שני 30 אפריל 2012 11:55
     
     
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    Hello,

    have you deleted on that specific machine the userprofiles before this started? So it seems you didn't deleted the belonging registry keys either. This will result in problems logging again with the same user account. Cleanup can be done, on your own risk, with the great tool from Helge Klein http://helgeklein.com/free-tools/delprof2-user-profile-deletion-tool/

    Best regards

    Meinolf Weber
    MVP, MCP, MCTS
    Microsoft MVP - Directory Services
    My Blog: http://msmvps.com/blogs/mweber/

    Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

     
  • יום שלישי 01 מאי 2012 08:20
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    Hi,

    Please also perform the following troubleshooting suggestions on the lap"EN-US" style="font-family:'Verdana', 'sans-serif';font-size:10pt;">Backup and delete the user profiles.

  • Disjoin and join the domain again.
  • Test the issue in Clean Boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    1. Rebuild the laptop.

    Regards,

    • Arthur Li

    TechNet Community Support

 
  • יום שלישי 01 מאי 2012 08:20
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    Hi,

    Please also perform the following troubleshooting suggestions on the lap"EN-US" style="font-family:'Verdana', 'sans-serif';font-size:10pt;">Backup and delete the user profiles.

  • Disjoin and join the domain again.
  • Test the issue in Clean Boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    4. Rebuild the laptop.

    Regards,

    • Arthur Li

    TechNet Community Support

     
  • יום רביעי 02 מאי 2012 10:40
     
     
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    Only have this problem with this particular computer and all computers have same security, network connection etc.  Will look at articles you suggested.
     
  • יום רביעי 02 מאי 2012 10:42
     
     
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    No user profiles have been deleted although I have done this on other computers using delprof2 as you have previously advised me.
     
  • יום שני 07 מאי 2012 05:07
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    Hi,

     

    I would like to confirm what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help.

    Regards,

    Arthur Li

    TechNet Community Support

     
  • יום חמישי 10 מאי 2012 12:49
     
     
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    Hi,

    I would like to confirm what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help.

    Regards,

    Arthur Li

    TechNet Community Support

    Hi,

    Have tried leaving and rejoining domain, plus everything suggested by yourself and others; without success.  Have decided to re-load OS and start over again.