I can't use windows Explorer without it crashing & restarting again and again

Unanswered I can't use windows Explorer without it crashing & restarting again and again

  • 20 Januari 2012 18:37
     
     
    all of a sudden when I clicked on a main file to open other files windows explorer comes up with a box that say windows explorer has crashed and is trying to fix the problem.then it does.and I try using it again and the same answer.I can't open anything with a file that needs windows explorer.why is this happening?
    • Dipindahkan oleh Carey FrischMVP, Moderator 20 Januari 2012 22:09 Moved to more appropriate forum category (From:Windows Vista Setup)
    •  

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  • 21 Januari 2012 22:38
     
     

    We need more detailed informations about this problem.
    Check the Windows "Application" and "System" logs in the Event Viewer to see if there's any record related to this problem; then, post more details here.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
  • 20 April 2012 14:20
     
     

    Luigi, I have the same problem, but how can I/we access these logs in the Event viewer if we can't even LAUNCH the Event Viewer since it must be launched from the Start menu??? The Windows Explorer crash/restart is happening every few seconds for me.

    What can we do in this situation?

    Thanks in advance

    Joy


    Joy Jolie SparQ Learning Solutions www.sparqlearningsolutions.com

  • 21 April 2012 16:08
     
     

    Run the Windows Task Manager by pressing CTRL + SHIFT + ESC, choose "New Task (Run...)" from the "File" menu, type "eventvwr.msc" and hit ENTER.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award