The Service Delivery Layer is the conduit for translating business requirements into Information Technology (IT) requirements for delivering a service. The Service Delivery Layer is the primary interface with the business and seeks to answer the following
questions:
- What services does the business want?
- What level of service are they willing to pay for?
- How can IT leverage a private cloud to be a strategic partner to the business?
Learn more about service delivery in the private cloud by reading Private Cloud Planning Guide for Service Delivery
And then come back here and discuss what you've learned!
Thanks!
Tom
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