Sharepoint 2010 Fundation doesn't process e-mails for e-mail anabled list

Unanswered Sharepoint 2010 Fundation doesn't process e-mails for e-mail anabled list

  • 04 Juli 2012 12:03
     
     

    Hello

    I created e-mail enabled list in sharepoint. All configuration S.P. and smtp service on Windows 2008 R2 SP2 works ok.

    After last SP updates SP1 and cumulative updates sharpont stoped process e-mail messages send to sharepoint server.

    All e-mail stack in default folder C:\inetpub\mailroot\Drop. On Event Viewer I get log:

    Log Name:      Microsoft-SharePoint Products-Shared/Operational
    Source:        Microsoft-SharePoint Products-SharePoint Foundation
    Date:          2012-07-04 13:37:28
    Event ID:      6871
    Task Category: Adres e-mail
    Level:         Information
    Keywords:     
    User:          domena\spfadmin
    Computer:      sharepoint.domena.pl
    Description:
    Usługa przychodzącej poczty e-mail ukończyła przetwarzanie partii. Czas przetwarzania: 00:00:00. Suma przetworzonych przez usługę wiadomości: 3.

    Wystąpiły błędy podczas przetwarzania 3 wiadomości:
    Identyfikator wiadomości:
    Identyfikator wiadomości:
    Identyfikator wiadomości:

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
        <EventID>6871</EventID>
        <Version>14</Version>
        <Level>4</Level>
        <Task>4</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2012-07-04T11:37:28.956725200Z" />
        <EventRecordID>469980</EventRecordID>
        <Correlation ActivityID="{FDD87C31-1388-4FA1-965C-BCE4A44A2831}" />
        <Execution ProcessID="1968" ThreadID="6060" />
        <Channel>Microsoft-SharePoint Products-Shared/Operational</Channel>
        <Computer>sharepoint.domena.pl</Computer>
        <Security UserID="S-1-5-21-3165141208-3928492434-1382574718-154176" />
      </System>
      <EventData>
        <Data Name="string0">Usługa przychodzącej poczty e-mail ukończyła przetwarzanie partii. Czas przetwarzania: 00:00:00. Suma przetworzonych przez usługę wiadomości: 3.

    Wystąpiły błędy podczas przetwarzania 3 wiadomości:
    Identyfikator wiadomości:
    Identyfikator wiadomości:
    Identyfikator wiadomości:
    </Data>
      </EventData>
    </Event>

    Account domain\spfadmin belong to local Administrators group on server, WWS_Admin_WPG and WWS_WPG.

    So everything looks ok, but why sharepoint cannot process this e-mails?

    Thank you for help.

    Tomasz.


    Kind Regards Tomasz

Semua Balasan

  • 04 Juli 2012 15:23
    Moderator
     
     
    Are you using the April 2012 CU?  There is a known issue in this CU where by if you do not have a Site Quota set (e.g. greater than 0MB), incoming email won't work.  The June 2012 CU solves this, or as a work around, you can set a Site Quota (something high, like 10,000MB).

    http://sharepoint.nauplius.net

  • 04 Juli 2012 18:06
     
     
    We ran into a similar issue and what ended up working for us was simply disabling email for the list and enabling it again.  After that everything flowed out of the drop folder as expected.  Something easy to try and worth a shot.

    Kyle Rideout - SharePoint Administrator

  • 05 Juli 2012 6:02
     
     

    Hi

    I disabling email for the list andnabling it again. I try it but not helped.

    I try disable e-mail disable e-mail receiving setings in central administration, reset server and again enable and enable email for the list andnabling it again. It doesn't help again.

    I try to do what Trevor Seward suggest.

    Thank you for help.

    Tomasz


    Kind Regards Tomasz

  • 05 Juli 2012 6:56
     
     

    Hi

    Thank you for information. I install this June CU and le you know if it solve the problem.

    And where is this option in central administration to change  Site Quota?

    Kind Regards

    Tomasz


  • 05 Juli 2012 8:14
     
      Memiliki Kode

    Hi

    I installed June CU for Sharepoint2010 Fundation but i still cannot change e-mail addres for list.

    I disable, put new e-mail address but i can not use old e-mail address again.

    When I wan use old e-mail address for this list I get information:

    You cannot use this e-mail address for this list, because this e-mail address is used.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: Microsoft.SharePoint.SPException: Nie można przypisać tego adresu e-mail do listy, ponieważ adres jest używany.

    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:
    [SPException: Nie można przypisać tego adresu e-mail do listy, ponieważ adres jest używany.]
       Microsoft.SharePoint.Administration.SPEmailMap.AssignAlias(String alias, SPList list) +26565636
       Microsoft.SharePoint.SPList.Update(Boolean bFromMigration) +27486810
       Microsoft.SharePoint.ApplicationPages.EmailSettingsPage.SubmitButton_Click(Object sender, EventArgs args) +1171
       System.Web.UI.WebControls.Button.OnClick(EventArgs e) +115
       System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +140
       System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +29
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2981
    

    In Event Viewer I see log:

    Event code: 3005

    Event message: An unhandled exception has occurred.

    Event time: 2012-07-05 10:24:17

    Event time (UTC): 2012-07-05 08:24:17

    Event ID: 22a1bbbf6dc9424991580422703704f1

    Event sequence: 46

    Event occurrence: 1

    Event detail code: 0

    Application information:

    Application domain: /LM/W3SVC/1960347253/ROOT-1-129859501834796411

    Trust level: Full

    Application Virtual Path: /

    Application Path: C:\inetpub\wwwroot\wss\VirtualDirectories\80\

    Machine name: SharePointServer

    Process information:

    Process ID: 4044

    Process name: w3wp.exe

    Account name: TCN\spfadmin (this account belong to Administrators group, WSS_ADMIN_WPG, WSS_WPG

    Exception information:

    Exception type: SPException

    Exception message: Error in the application.

    Request information:

    Request URL: http://portal/_layouts/EmailSettings.aspx?List=1BB2C57777An unhandled exception has occurred.D93BDAn unhandled exception has occurred.D4F9CAn unhandled exception has occurred.D8ABAAn unhandled exception has occurred.D2491F7D16DC01D

    Request path: /_layouts/EmailSettings.aspx

    User host address: 10.1.1.203

    User: TCN\user

    Is authenticated: True

    Authentication Type: NTLM

    Thread account name: TCN\spfadmin

    Thread information:

    Thread ID: 15

    Thread account name: TCN\spfadmin

    Is impersonating: False

    Stack trace: at Microsoft.SharePoint.SPList.UpdateDirectoryManagementService(String oldAlias, String newAlias)

    at Microsoft.SharePoint.SPList.Update(Boolean bFromMigration)

    at Microsoft.SharePoint.ApplicationPages.EmailSettingsPage.SubmitButton_Click(Object sender, EventArgs args)

    at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

    at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)

    at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Custom event details:

    I'm sure this e-mail address is not used. It was use only for this list. How can I check what e-mail addresses are use it in sharepoint?

    Do you know some solution?

    Tomasz


    Kind Regards Tomasz



  • 05 Juli 2012 11:49
     
     

    Hi

    I solved some poblem but I still cannot send e-mail to list.

    E-mail message show in C:\inetpub\mailroot\Drop folder on Sharepoint Server. Then I get two event logs:

    Log Name:      Microsoft-SharePoint Products-Shared/Operational
    Source:        Microsoft-SharePoint Products-SharePoint Foundation
    Date:          2012-07-05 13:32:25
    Event ID:      6873
    Task Category: Adres e-mail
    Level:         Warning
    Keywords:     
    User:         domain\spfadmin
    Computer:      sharepointserver.domain.pl
    Description:
    Wystąpił błąd podczas przetwarzania pliku przychodzącej poczty e-mail C:\inetpub\mailroot\Drop\c8ff1efe01cd5aa100000002.eml. Błąd: Odmowa dostępu. Nie masz uprawnień do wykonania tej akcji albo uzyskania dostępu do tego zasobu..

    An error occured during process receive e-mail  C:\inetpub\mailroot\Drop\c8ff1efe01cd5aa100000002.eml.

    Error: Access denial. You don't have privileges to execute this action or get access to this folder.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
        <EventID>6873</EventID>
        <Version>14</Version>
        <Level>3</Level>
        <Task>4</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2012-07-05T11:32:25.812751200Z" />
        <EventRecordID>471573</EventRecordID>
        <Correlation ActivityID="{86EB2BF1-9474-443B-BDFA-21A126ACDA46}" />
        <Execution ProcessID="2404" ThreadID="3764" />
        <Channel>Microsoft-SharePoint Products-Shared/Operational</Channel>
        <Computer>sharepointserver.domain.pl</Computer>
        <Security UserID="S-1-5-21-3165141208-3928492434-1382574718-154176" />
      </System>
      <EventData>
        <Data Name="string0">Wystąpił błąd podczas przetwarzania pliku przychodzącej poczty e-mail C:\inetpub\mailroot\Drop\c8ff1efe01cd5aa100000002.eml. Błąd: Odmowa dostępu. Nie masz uprawnień do wykonania tej akcji albo uzyskania dostępu do tego zasobu..</Data>
      </EventData>
    </Event>

    Domain account domain\spfadmin on sharepoint server belong to Administrators group, WSS_Admin_WPG, WSS_WPG and can run as sevice.

    domain\spfadmin account has full access to this folder C:\inetpub\mailroot\Drop\.

    So I don't understand this warning.

    After this warning log appear e-mail message in folder C:\inetpub\mailroot\Drop\ dissapear. But no entry apear in email enabled list.

    Tomasz


    Kind Regards Tomasz

  • 05 Juli 2012 12:36
     
     

    I've found .... solution.

    When I change the setting of this email enabled list: Accept all e-mail messages from all senders, e-mail messages appear on my list.

    But it is not a solution. I want only selected people can sen e-mail messages to this list.

    My domain account is added to owner of this webside and owner of this list. I added  account domain\spfadmin (this account is secondary sharepoint admin account!) to owner group od this list and return to option Accept only e-mail messages from people that have right to this list  and.... it stop working.

    So now only email enabled list with option Accept all e-mail messages from all senders properly. But it is not admissible on production enviroment. Is it a bug in June cumulative update for Share Point 2010 Fundation?

    I'm still looking for solutions!

    Tomasz


    Kind Regards Tomasz