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Laptop keyboard

Answered Laptop keyboard

  • 23 Maret 2012 3:47
     
     
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    I have an Asus UX31E laptop with a multitouch mousepad.  When I run IE after a while the keyboard stops working with the browser.  I can click elsewhere on the computer and the keyboard works fine, but even after closing and reopening IE the keyboard will not work in the browser.  I then if I launce Safari it still won't communicate in the Safari browser either.  It may be tied somehow with the multitouch as it seems like it may occure after the browser changes size when I have 2 fingers on the mousepad by mistake.  The only way to restore the functionality is to reboot the computer.  Any idea on how to fix this?

     

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  • 23 Maret 2012 11:12
     
     Jawab
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    You have an unusual problem.  Suggest you contact ASUS to have your system fixed under the warranty included in the price of your system.

    Also, see information @ http://windows.microsoft.com/en-us/windows/help/contact-support

    If Windowswas already installed on your computer when you purchased it, your computer manufacturer provides support for Windows.           

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

     
  • 26 Maret 2012 2:12
     
     Jawab
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    Hi,

    I suggest you use an external keyboard to check the result.

    You may boot the system to clean boot environment and then try again: 

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Best regards,
    Della Li