06 Juni 2012 15:22
Thanks for the related topics; tried to use the links you provided but got the same result as that which I am writing about:
This is a problem of recent origin, I'm not certain exactly when it began. When I reading an E-mail, am on Facebook, do a web search, or am on a site from my 'Favorites' tab the following is happening most of the time: I encounter a link, such as the ones listed as "Related Topics" on this page; I clink on the link, then the screen goes white and blank and there is a new tab in the upper right for what I assume (or presume) should be the link, but the tab is also blank save for an "x" to close it. As first I thought it was a matter of time to complete a download; but waiting doesn't change the result. I don't receive any error message, just an empty screen. It doesn't happen all of the time just most of the time. The problem appears to being getting worse.
It is like I cannot do anything beyond one level or one surface of computing on the web. The big stuff like the FB home page or the results of a Google search are fine, but beyond that nothing, like a link provided by someone's post on FB or one of the search results provided. I'm not having this sort of problem with the software used offline, like Word or Excel.
Windows 7 Professional (Service Pack 1) is my O/S, my ISP is AT&T, my computer is an HP G56 notebook.
Any thoughts or ideas?
06 Juni 2012 15:35
am having the same problem with E-mails sent me to verify for E-mail alerts
07 Juni 2012 8:10Moderator
Try to use IE with No add-ons mode.
Start -->> All Programs -->> Accessories -->> System Tools-->> Internet Explorer (No Add-ons).
If IE can work well without any issue. Then you can further proceed to find what is cause of IE problem.
1) Open IE in No Add-ons Mode
2) Tools -->> Internet Options-->> Programs -->>Manage add-ons .
3) select a Addon and disable it.
4) Restart IE-->> Open IE in normal mode.
5) If the problem is solved after step 4, than uninstall that Addon from Control Panel-->> Add/Remove Programs
6) If the problem is still there , than disable another addon, and follow from step3.
Anyway, can you let me know what is the version of your IE?
17 Juni 2012 19:16IE v. 9.0
27 Juni 2012 7:23Moderator
I am sorry for replying late. Please let me know if the problem be resolved after you run IE with no add-ons.
If the problem persists, you can try to clear cache and cookies.
Also, you can Using the third part repair IE tool to repair IE 9.
Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.
Let me know if the problem be resolved after above methods.
- Ditandai sebagai Jawaban oleh Juke ChouMicrosoft Contingent Staff, Moderator 08 Juli 2012 9:18