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Norton Identity Protection stops working with IE9

    Question

  • I loaded IE 9, and the Comcast verion of Norton Security Suite 4.3.0.5 stopped working for Identity Protection.  My user names and passwords will no longer automatically load to the web pages for sign on.  I validated that all settings within Identity Protection are set correct, and the program worked just fine with IE 8.  has anyone else experienced this?  Any fix? 
    Sunday, May 01, 2011 2:59 AM

Answers

  • "... Our developers continue to fix compatibility issues between our Norton products and the latest browser releases, and we have some updates on the status. We plan to release an update for NIS/NAV 18.5 and Norton 360 v5 in early May that will address the problems found in both Internet Explorer 9 and FireFox 4. We’re still working on this patch, and testing it thoroughly. Thank for all your help in identifying the issues between the products; that has certainly helped us in resolving these compatibility issues..."
    Tony Weiss - Norton Forums Global Community Manager - Symantec Corporation
    Cf.: "Norton compatibility with IE9 and FF4".

    If you need more assistance please ask for help in the Norton Community.

    Good luck.
    Vincenzo Di Russo
    Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Answers and TechNet Forums
    My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
    Sunday, May 01, 2011 4:38 AM