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Internet explorer 9 problems

    Question

  • I am running Windows 7 on a fairly new gateway computer.  After a restart this week, internet explorer will not stay open.  I get a brief window which closes after a few nanoseconds.  I've tried to load internet explorer 8 but get an error message saying my system architecture does not support it.  Any help or suggestions?
    Friday, April 06, 2012 9:01 PM

Answers

All replies

  • Hi Harry...

    this forum is for Questions regarding Internet Explorer 8, 9 (and 10 Consumer Preview) for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us

    try

    Start>Control Panel>Internet Options>Advanced tab, click the "Reset button"

    close Internet Options, then restart your computer (!important)

    when posting to the consumer forum (above) include the name of your anti-virus program and wheter or not it is activated and up-to date.


    Rob^_^

    Saturday, April 07, 2012 12:05 AM
  • Hi,

    It seems you downloaded a 64bit version of IE, but you have 32bit Windows 7 installed. For your issue, please refer to the following article.

    http://support.microsoft.com/kb/956196


    Juke Chou

    TechNet Community Support

    Tuesday, April 10, 2012 9:50 AM