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Unable to find Locale data files. Please reinstall

    Question

  • IE 9 won't let me go to King5.com to look at the news for some reason. I get the above message about ie "Unable to find Locale data files." "Please Reinstall." Reinstall what? I'm not sure what to do here. This is the only site I'm aware of that I can't seem to access. Thank you. DickO70
    Friday, December 30, 2011 2:39 PM

Answers

  • IE 9 won't let me go to King5.com to look at the news for some reason. I get the above message about ie "Unable to find Locale data files." "Please Reinstall." Reinstall what? I'm not sure what to do here. This is the only site I'm aware of that I can't seem to access. Thank you. DickO70


    Using telnet 80 for a GET / HTTP/1.1  I got a 301 redirect

    Location: http://www.king5.com/

     

    Nslookup shows that that is at a different IP address where it is only an alias of a different name.   Try using the redirect site directly.  If necessary first try accessing the canonical host which you can find by doing your own nslookup or ping -n 1 -w 1  www.king5.com  and looking at the first line of the response.  Getting an HTTP 404 response from the canonical host would be sufficient to have the dnscache hold on to its lookup for IE to do a faster lookup for the alias name.

     

    Good luck

    Robert Aldwinckle
    ---

    Friday, December 30, 2011 3:58 PM
  • Hi,

     

    You can also try the following suggestions.

     

    1. Clear Temporary Internet Files: http://support.microsoft.com/kb/260897

    2. Click Start -> type %temp% in the search box -> press Enter. Delete anything in this folder.

    3. Run hijackthis to analyze the computer.

    4. Internet Option -> Advanced -> Reset… button.

    5. Click Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons). Then test the website.


    Niki Han

    TechNet Community Support

    Thursday, January 05, 2012 8:43 AM

All replies

  • IE 9 won't let me go to King5.com to look at the news for some reason. I get the above message about ie "Unable to find Locale data files." "Please Reinstall." Reinstall what? I'm not sure what to do here. This is the only site I'm aware of that I can't seem to access. Thank you. DickO70


    Using telnet 80 for a GET / HTTP/1.1  I got a 301 redirect

    Location: http://www.king5.com/

     

    Nslookup shows that that is at a different IP address where it is only an alias of a different name.   Try using the redirect site directly.  If necessary first try accessing the canonical host which you can find by doing your own nslookup or ping -n 1 -w 1  www.king5.com  and looking at the first line of the response.  Getting an HTTP 404 response from the canonical host would be sufficient to have the dnscache hold on to its lookup for IE to do a faster lookup for the alias name.

     

    Good luck

    Robert Aldwinckle
    ---

    Friday, December 30, 2011 3:58 PM
  • Hi,

     

    You can also try the following suggestions.

     

    1. Clear Temporary Internet Files: http://support.microsoft.com/kb/260897

    2. Click Start -> type %temp% in the search box -> press Enter. Delete anything in this folder.

    3. Run hijackthis to analyze the computer.

    4. Internet Option -> Advanced -> Reset… button.

    5. Click Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons). Then test the website.


    Niki Han

    TechNet Community Support

    Thursday, January 05, 2012 8:43 AM
  • Hi,

    If you are using Google Chrome, this problem may occur if Google Chrome corrupted, you can repair or re-install Google Chrome test if it helps.

    shafique.cheena

    Tuesday, July 17, 2012 10:44 AM
  • thanks that did the trick
    Tuesday, June 25, 2013 6:34 PM