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Keep me signed in!

    Question

  • Your virtual agent doesn't understand my question. I don't have trouble logging in to web sites. My problem comes in the form of a question. After I sign in (On any site I go to) underneath is an option that says "Keep me signed in" yet even though I have checked the box, I still have to sign in. If it is not going to work, why not take it off. Otherwise fix it so it works. You even have it on your site. I feel it is a little misleading that you are going to do something that you really arn't going to do.

    I am the only one in this house that uses the computer. No brothers, sisters, cousins, grandchildren etc. Just little ole me. Can you explain this? Thank you ever so much, Linda

    P.S. HAPPY NEW YEAR.


    • Edited by sarasage Sunday, January 01, 2012 12:27 AM
    Sunday, January 01, 2012 12:24 AM

Answers

  • It sounds like cookies are not being enabled to be installed,

    But first are these notifications coming from the webpage or from internet explorer,

    Websites need to install cookies to identify you on your machine.

    Go to internet options and go to the privacy section and set it to medium or list what it's set on,

    Where is it saying this is normal and a redundant feature ?

    Sunday, January 01, 2012 1:31 AM