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ebay and the http 400 request error code

    Question

  • could any body help me , i keep getting http 400 bad request every time i go on to me ebay account , am on vista and the problem only started yesterday , have no idea if i or my children have done something on the p.c settings but god its annoying me , can get ebay main page up and as soon as i click on any of the options i get the old this page cannot be displayed message and the above bad request error code , please can any body point me in the right direction before me and laptop fall out , also can get to it via my mobile and my kids laptops just not mine the master laptop

     

    Beccy

    Saturday, November 08, 2008 3:06 PM

Answers

  • Hello,

    Before going any further, test ebay website on another computer to see whether there is something wrong with web server side. In addition, I wonder whether you installed some update packages or software on the computer recently. If so, you might try restoring the system back to the point before the issue occurred.

     

    System Restore

    1) Before we start, please close all open files and close all open programs.

    2) Click Start; click All Programs; click Accessories; click System Tools; and click System Restore. The System Restore user interface should appear.

    3) Click Next.

    4) From the restore points available, select an appropriate restore point before problem occurs and click Next.

    5) Click Next again. The restore process will run and your system will restart automatically.

     

    For more information, please refer to the article below:

    http://windowshelp.microsoft.com/Windows/en-US/Help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx

     

    If the problem persists, please continue with the instructions below to narrow down the issue.

     

    1. Run IE with No Add-ons

    Click Start, copy and paste Internet Explorer (No Add-ons) into Start Search box and press Enter. Change the cookie settings and have a test.

     

    2. Reset IE7

    1) Click Start button-> Control Panel.

    2) Change to Classic View on the left pane and double-click the Internet Options icon.

    3) On the Security tab, click Default level button for each icon in the Select a zone to view or change security settings.

    4) Click to Programs tab, and then click the Make default button if it is not grayed out.

    5) Click to Advanced tab, click Restore advanced settings button in the Settings area.

    6) Click the Reset button in the Reset Internet Explorer settings area and Click OK.

    7) Click Apply, and then click OK.

     

    3. Temporarily disable/uninstall all Anti-Virus firewalls or programs

     

    4. Terminate third-party conflicts

     

    Run Windows Safe Mode 

    1) Detach all unnecessary peripheral devices from your computer, such as printers, scanners and removable storage devices.

    2) Restart the computer.

    3) Keep pressing the F8 key until the Windows Startup menu appears.

    4) Choose Safe Mode with Networking, and press Enter.

    5) Test the issue in Safe Mode to see if the issue still exists.

    Note: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary.

     

    If the issue does not occur in safe mode, let’s try a Clean Boot to test the issue.

     

    Start Windows in Clean Boot mode

    Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure.

    1) Click Start.

    2) Copy and paste "msconfig" (without the quotation marks) in the Start Search box, and click Enter.

    3) Switch to Services tab and then Check Hide All Microsoft Services.

    4) Click Disable All.

    5) Switch to the Startup tab and then Click Disable all.

    6) Click OK.

    7) Click Restart to restart the computer and test the issue.

     

    Good Luck!

    Monday, November 10, 2008 8:08 AM