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Continuous shutting down of Internet Explorer

    Question

  • In the middle of working on various sites, Internet Explorer indiscriminately shuts down the site causing user to have to start all over; and we are not happy with having to deal with this situation.

    Chuckmarilynn

    Thursday, January 05, 2012 7:25 PM

Answers

  • Hi,

     

    I would like to know whether this problem occurs on every machine. However, you could provide the URL for this website, then I could assist you to check this problem.

     

    For some general troubleshooting method, you could try following steps:

     

    Method 1: Reset IE

    1.  Go to Control Panel –All Control Pane Items - Internet Options.

    2.  Choose Advanced tag, click “Reset…” button, click OK in the pop-up box.

    3.  Click OK to close Internet Options, then restart Internet Explorer

     

    Method 2: Run IE with no add-ons (Click Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons)).

     

    Hope that helps


    William Tan

    TechNet Community Support

    Monday, January 09, 2012 9:12 AM

All replies

  • IE shuts down the site?  That means there's something happening in the get or post request that's doing it.  This is most likely a Server Side code issue.  Run a wireshark trace to see what the last get or post request was.
    JP Cowboy Coders Unite!
    Thursday, January 05, 2012 8:04 PM
  • Hi,

     

    I would like to know whether this problem occurs on every machine. However, you could provide the URL for this website, then I could assist you to check this problem.

     

    For some general troubleshooting method, you could try following steps:

     

    Method 1: Reset IE

    1.  Go to Control Panel –All Control Pane Items - Internet Options.

    2.  Choose Advanced tag, click “Reset…” button, click OK in the pop-up box.

    3.  Click OK to close Internet Options, then restart Internet Explorer

     

    Method 2: Run IE with no add-ons (Click Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons)).

     

    Hope that helps


    William Tan

    TechNet Community Support

    Monday, January 09, 2012 9:12 AM