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Windows Update (KB2898785) for ie11 wont install

    Question

  • I have attempted to install the especially good advice!

    event log:

    Fault bucket , type 0

    Event Name: WindowsUpdateFailure

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: 7.6.7600.256

    P2: 80070057

    P3: 7C02936F-1DD8-44AB-891D-8646E0C885C3

    P4: Install

    P5: 101

    P6: Unmanaged

    P7:

    P8:

    P9:

    P10:

    Attached files:

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.6.7600.256_a9d6c68f6b94fde8a35c463861ccd95b670f1f_cab_109e9a9f

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 0cf1f865-7c97-11e3-8ba7-0023540ce304

    Report Status: 4

    Monday, January 13, 2014 9:28 PM

Answers

  • Hi,

    Was only this one update not able to install? Have you tried to download and install it manually?

    Please follow this article to try to fix this issue:

    Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

    http://support.microsoft.com/kb/2509997

    If the issue still persists, please find the Windows Update log file and paste here:

    %windir%\Windowsupdate.log

    Karen Hu
    TechNet Community Support

    Wednesday, January 15, 2014 6:23 AM