On Dec 23rd our daily SpamCure update failed. It has been failing every time and I believe the spamcure engine is not even running since Antigen Administrator shows no info for this scanner when I click on it. I have tried tripling the timeout via the registry key and it solves no problem. I tried manually downloading the spamcure engine and the files are identical to the ones the server already has for spamcure.
The eventlog error is:
EventID: 6014
Message: The SpamCure scan engine update timed out while loading scanner.
The ProgramLog.txt error is:
Mon Jan 05 09:36:54 2009 ( 5564- 1980), "INFORMATION: The SpamCure scan engine for Antigen has been downloaded"
Mon Jan 05 09:36:54 2009 ( 4688- 4736), "ERROR: Could not load SpamCure mapper."
Mon Jan 05 09:36:57 2009 ( 5564- 1980), "INFORMATION: The SpamCure scan engine for Antigen has been staged."
Mon Jan 05 09:36:58 2009 ( 5604- 7828), "INFORMATION: Testing the SpamCure scan engine."
Mon Jan 05 09:37:22 2009 ( 5564- 4876), "ERROR: The SpamCure scan engine update timed out while loading scanner"
Mon Jan 05 09:37:22 2009 ( 5564- 1980), "ERROR: The scan engine update thread has been stopped due to a timeout condition while loading scanner."
SpamCure not updating & crashing