Accedi
 
HomeLibraryRisorseFormazioneDownloadSupportoCommunityForumBlog
Risorse per professionisti IT >
> 
> 
TMG 2010 SP1 Long Startup Time! Hung Service. Looks Like A Bug!

Locked TMG 2010 SP1 Long Startup Time! Hung Service. Looks Like A Bug!

  • mercoledì 25 agosto 2010 23:17
     
     
    Registrati per votare
    0
     

    Hi There,

    I have found that TMG 2010 SP1 is taking a long while to startup now. This never used to happen. There were two main changes made to the TMG 2010 over the last few months.

    1. Change to use SQL Server Express Database on the local server. It was using file based before.
    2. Installation of SP1

    Now restarts are taking ~ 7 to 8 minutes and errors are being show in the Event Viewer:

    The Microsoft Forefront TMG Managed Control service hung on starting.

    Any ideas why this might be happenning?

    I also backup our configuration every now and then and I have noticed that since one of these changes the file change has doubled. Configuration used to be ~ 7mb XML and its not 16mb XML.

    Any ideas?

    Thanks

    • Modificato Jiriteach mercoledì 25 agosto 2010 23:19
    •  
       

    Tutte le risposte

    • mercoledì 25 agosto 2010 23:17
       
       
      Registrati per votare
      0

      Ok so I have done some testing. I basically built a fresh TMG 2010 server. This was installed on Windows Server 2008 R2 X64.
      After the install things seemed to work very well. I didn't setup any rules and left it as is.

      I then decided to install SP1. Rebooted and I get the same problem as we are experiencing on our production TMG 2010 SP1 server.

      The Microsoft Forefront TMG Managed Control process just hangs and takes ~ 7 minutes to start.

      This is not even with any configuration ... Just the base.

      The server reboots fine and I can log into Windows fine, its just the control process takes forever!

      Looks like a bug and issue. Can someone confirm please?

      Cheers

         
      • giovedì 26 agosto 2010 02:42
         
         
        Registrati per votare
        0

        Hi,

        I didnt found any case with this symptom after installing SP1. Few questions:

        Is it a physical or virtual server?

        Have we installed all the windows updates?

        If its a virtual server , is it on hyper v or something else?

        Try changing  Microsoft Forefront TMG Managed Control service to Delayed Start and see how it goes.

        Thanks,

        Junaid 

           
        • giovedì 26 agosto 2010 02:44
           
           
          Registrati per votare
          0

          Hi,

          I didnt found any case with this symptom after installing SP1. Few questions:

          Is it a physical or virtual server?

          Have we installed all the windows updates?

          If its a virtual server , is it on hyper v or something else?

          Try changing  Microsoft Forefront TMG Managed Control service to Delayed Start and see how it goes.

          Thanks,

          Junaid 


          Our production server is a physical server and the test server I used earlier is a virtual server on a Hyper-V Core. Both servers have the latest Windows Updates as well as the Hyper-V Core.

          Have tried Delayed Start and that hasn't made any difference.

          Cheers

             
          • martedì 31 agosto 2010 02:46
            Moderatore
             
             Con risposta
            Registrati per votare
            1

            Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

             

            Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes
               
            • giovedì 2 settembre 2010 01:48
               
               
              Registrati per votare
              0

              Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

               

              Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes


              Thanks! I have emailed you.

              Cheers

                 
              • giovedì 2 settembre 2010 05:15
                 
                 
                Registrati per votare
                0

                @Jiritech

                I saw long boot time and hung services on the first reboot after upgrading a UAG server. Following reboots did not show this behaviour.

                Ole Thomsen

                 

                   
                • giovedì 2 settembre 2010 20:09
                   
                   
                  Registrati per votare
                  0

                  Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

                   

                  Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes


                  Just to let everyone know. The private fix that Yuri provided me has fixed my issue. Thanks Yuri!

                  Cheers

                     
                  • giovedì 2 settembre 2010 20:58
                     
                     
                    Registrati per votare
                    0
                    ...except now none of us know what that private fix was,...since it was,...private..
                     

                    --
                    Phillip Windell
                     
                    The views expressed, are my own and not those of my employer, or Microsoft,
                    or anyone else associated with me, including my cats.
                    -----------------------------------------------------
                    "Jiriteach" <=?utf-8?B?SmlyaXRlYWNo?=> wrote in message news:03385d86-07fc-4585-a68b-a1323701323b...

                    Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

                     

                    Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes


                    Just to let everyone know. The private fix that Yuri provided me has fixed my issue. Thanks Yuri!

                    Cheers

                       
                    • giovedì 2 settembre 2010 21:01
                      Moderatore
                       
                       
                      Registrati per votare
                      0

                      If you are experiencing the same problem you can open a support case with Microsoft and since it is a bug it will not be charged. Here it is the support link to open a case (choose TMG and follow the wizard):

                      http://support.microsoft.com/select/Default.aspx?target=assistance

                       

                      Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes
                         
                      • giovedì 2 settembre 2010 21:01
                         
                         
                        Registrati per votare
                        0
                        ...except now none of us know what that private fix was,...since it was,...private..
                         

                        --
                        Phillip Windell
                         
                        The views expressed, are my own and not those of my employer, or Microsoft,
                        or anyone else associated with me, including my cats.
                        -----------------------------------------------------
                        "Jiriteach" <=?utf-8?B?SmlyaXRlYWNo?=> wrote in message news:03385d86-07fc-4585-a68b-a1323701323b...

                        Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

                         

                        Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes


                        Just to let everyone know. The private fix that Yuri provided me has fixed my issue. Thanks Yuri!

                        Cheers


                        Hi Phillip,

                        This was an unofficial hotfix which I have to install onto my TMG 2010 SP1 servers. The fix is being rolled into an Update which is coming for TMG 2010 SP1 soon.

                        Cheers

                           
                        • giovedì 2 settembre 2010 21:08
                           
                           
                          Registrati per votare
                          0
                          OK.
                          Thanks.

                          --
                          Phillip Windell
                           
                          The views expressed, are my own and not those of my employer, or Microsoft,
                          or anyone else associated with me, including my cats.
                          -----------------------------------------------------
                           
                          "Jiriteach" <=?utf-8?B?SmlyaXRlYWNo?=> wrote in message news:2b86c103-2a58-42ae-941b-c1118a0786be...
                          ...except now none of us know what that private fix was,...since it was,...private..
                           

                          --
                          Phillip Windell
                           
                          The views expressed, are my own and not those of my employer, or Microsoft,
                          or anyone else associated with me, including my cats.
                          -----------------------------------------------------
                          "Jiriteach" <=?utf-8?B?SmlyaXRlYWNo?=> wrote in message news:03385d86-07fc-4585-a68b-a1323701323b...

                          Please contact me offline (yurid@microsoft.com), I know what you are talking about and we have a private fix (post SP1) for this particular issue.

                           

                          Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes


                          Just to let everyone know. The private fix that Yuri provided me has fixed my issue. Thanks Yuri!

                          Cheers


                          Hi Phillip,

                          This was an unofficial hotfix which I have to install onto my TMG 2010 SP1 servers. The fix is being rolled into an Update which is coming for TMG 2010 SP1 soon.

                          Cheers

                             
                          • martedì 21 settembre 2010 22:18
                            Moderatore
                             
                             
                            Registrati per votare
                            1


                            Software Update 1 for Microsoft Forefront Threat Management Gateway (TMG) 2010 Service Pack 1 is available now for download, check it here : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=695d0709-0d8b-45ee-afdb-727c4428ca4d

                            If not mistaken, the hotfix should be included into this update.

                            Tarek Majdalani | MS Forefront Edge Security MVP | http://www.elmajdal.net
                               
                            • martedì 21 settembre 2010 22:19
                               
                               
                              Registrati per votare
                              0


                              Software Update 1 for Microsoft Forefront Threat Management Gateway (TMG) 2010 Service Pack 1 is available now for download, check it here : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=695d0709-0d8b-45ee-afdb-727c4428ca4d

                              If not mistaken, the hotfix should be included into this update.

                              Tarek Majdalani | MS Forefront Edge Security MVP | http://www.elmajdal.net


                              Yup its included. I have run and tested this. Works well with the SU.

                              Cheers

                                 
                              • martedì 21 settembre 2010 22:21
                                Moderatore
                                 
                                 
                                Registrati per votare
                                0

                                 

                                Cool.. thanks for the confirmation :)

                                 

                                Tarek Majdalani | MS Forefront Edge Security MVP | http://www.elmajdal.net
                                   
                                • sabato 25 settembre 2010 01:29
                                   
                                   
                                  Registrati per votare
                                  0

                                  Hi guys, I have this same issue, I have applied the update, it did NOT remedy the issue for me.. this is running in a VM

                                  has anyone else seen this ?

                                   

                                     
                                  • sabato 25 settembre 2010 17:59
                                    Moderatore
                                     
                                     
                                    Registrati per votare
                                    0

                                    Since this thread was fixed with a hotfix, your problem might be different. I recommend you create a new thread and provide more details about the scenario and error message.

                                    Thanks,

                                     

                                    Yuri Diogenes [MSFT] - http://blogs.technet.com/yuridiogenes