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Exchange 2010 cann't send email to Exchange 2007

Answered Exchange 2010 cann't send email to Exchange 2007

  • martedì 20 marzo 2012 17:01
     
     
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    Exchange2010 sp2 server coexistence with Exchange 2007 sp2. Email send from exchange2007 to exchange2010 is ok, but exchange2010 cannot send email back to exchange2007. Is there something missing in the setup? Thank you.
     

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  • martedì 20 marzo 2012 17:04
     
     
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    Are both servers in the same org/forest?

    What does message tracking show?

    What about the SMTP protocol logs? If logging isn't enabled, enable it and retry.

    Microsoft Infrastructure Architect, MCSE: M, MCTIP, Microsoft Exchange MVP http://info.izzy.org | http://jasonsherry.org | Twitter: @JasonSherry

     
  • martedì 20 marzo 2012 19:06
     
     
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    Refer to Jason Sherry request

    Also, do you have white/black listing product running on Exch 2007 such as SendIO

    we had a similar scenario with a client recently and the SendIO was the reason why mail from Exch 2010 doesnt get delivered back and through to Exch 2007

    How is your Send connector, Receive connector and Accepted Domain configure especially if cross-forest

    Remember Exch 2010 need an Exch 2010 HUB to deliver mail to 2010 mailbox and vice versa

    If this post has been useful please click the green arrow to the left or click "Propose as answer"

     
  • martedì 20 marzo 2012 19:39
     
     
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    These two servers are in the same org/forest.

    How to get intra organization log? enable intra-organization send connector logging?

    Here is the message tracking log:

    #Version: 14.0.0.0

    #Software: Microsoft Exchange Server

    #Log-type: Message Tracking Log

    #Date: 2012-03-20T14:04:36.989Z

    #Fields: date-time,client-ip,client-hostname,server-ip,server-hostname,source-context,connector-id,source,event-id,internal-message-id,message-id,recipient-address,recipient-status,total-bytes,recipient-count,related-recipient-address,reference,message-subject,sender-address,return-path,message-info,directionality,tenant-id,original-client-ip,original-server-ip,custom-data

    2012-03-20T14:04:36.989Z,,,,,"MDB:8875ae63-670f-4d5b-b98b-04b8448fa39e, Mailbox:6c9c2174-499c-4874-bfe6-d9eeb53cb5b8, Event:3273, MessageClass:IPM.Note, CreationTime:2012-03-20T14:04:35.959Z, ClientType:MOMT",,STOREDRIVER,NOTIFYMAPI,,,,,,,,,,,,,,,,,S:ItemEntryId=00-00-00-00-E1-05-9A-EB-BF-64-B4-4F-9F-BF-3A-9A-14-F7-94-AA-07-00-9A-8A-3E-22-06-7F-1C-4C-BB-42-76-60-1A-3D-BC-87-00-29-2D-FC-F5-D4-00-00-31-3A-F8-9F-86-D1-E7-41-AC-16-1E-45-74-DE-2B-D9-00-00-00-01-B5-3C-00-00

    2012-03-20T14:04:37.207Z,2002:d84f:6b6::d84f:6b6,2010ServerName,,2010ServerName,"MDB:8875ae63-670f-4d5b-b98b-04b8448fa39e, Mailbox:6c9c2174-499c-4874-bfe6-d9eeb53cb5b8, Event:3273, MessageClass:IPM.Note, CreationTime:2012-03-20T14:04:35.959Z, ClientType:MOMT",,STOREDRIVER,SUBMIT,,<313AF89F86D1E741AC161E4574DE2BD901FDD7@servername.domain.com>,,,,,,,ex2010,misex2010@domain.com,,2012-03-20T14:04:35.959Z;LSRV=2010ServerName.domain.com:TOTAL=1|MSSN=1,,,,,S:ItemEntryId=00-00-00-00-E1-05-9A-EB-BF-64-B4-4F-9F-BF-3A-9A-14-F7-94-AA-07-00-9A-8A-3E-22-06-7F-1C-4C-BB-42-76-60-1A-3D-BC-87-00-29-2D-FC-F5-D4-00-00-31-3A-F8-9F-86-D1-E7-41-AC-16-1E-45-74-DE-2B-D9-00-00-00-01-B5-3C-00-00

    2012-03-20T15:16:59.113Z,,,,,"MDB:8875ae63-670f-4d5b-b98b-04b8448fa39e, Mailbox:6c9c2174-499c-4874-bfe6-d9eeb53cb5b8, Event:3315, MessageClass:IPM.Note, CreationTime:2012-03-20T15:16:58.505Z, ClientType:MOMT",,STOREDRIVER,NOTIFYMAPI,,,,,,,,,,,,,,,,,S:ItemEntryId=00-00-00-00-E1-05-9A-EB-BF-64-B4-4F-9F-BF-3A-9A-14-F7-94-AA-07-00-9A-8A-3E-22-06-7F-1C-4C-BB-42-76-60-1A-3D-BC-87-00-29-2D-FC-F5-D4-00-00-31-3A-F8-9F-86-D1-E7-41-AC-16-1E-45-74-DE-2B-D9-00-00-00-01-B5-3D-00-00

    Here is Connection log:

    #Software: Microsoft Exchange Server

    #Version: 14.0.0.0

    #Log-type: Transport Connectivity Log

    #Date: 2012-03-19T00:08:39.588Z

    #Fields: date-time,session,source,Destination,direction,description

    2012-03-19T00:08:39.588Z,08CED1CE9BA60550,SMTP,hub version 8,+,SmtpRelayWithinAdSite 61027a30-e9a9-4c2d-acb5-c1efc96d5d8b;QueueLength=3

    2012-03-19T00:08:39.588Z,08CED1CE9BA60550,SMTP,hub version 8,>,"2007ex.domain.com[2002:d84f:6bd::d84f:6bd, 2007 ip address]"

    2012-03-19T00:08:40.617Z,08CED1CE9BA60550,SMTP,hub version 8,>,Failed connection to 2002:d84f:6bd::d84f:6bd (ConnectionRefused:0000274D)[TargetIPAddress:2002:d84f:6bd::d84f:6bd|MarkedUnhealthy|FailureCount:307|NextRetryTime:2012-03-19T00:18:40.617Z]

    2012-03-19T00:08:40.617Z,08CED1CE9BA60550,SMTP,hub version 8,-,Messages: 0 Bytes: 0 (Attempting next target)

    2012-03-19T00:08:40.617Z,08CED1CE9BA60551,SMTP,hub version 8,+,SmtpRelayWithinAdSite 61027a30-e9a9-4c2d-acb5-c1efc96d5d8b;QueueLength=2

    2012-03-19T00:08:40.617Z,08CED1CE9BA60551,SMTP,hub version 8,>,Established connection to 2007 ip address

    2012-03-19T00:08:40.617Z,08CED1CE9BA60551,SMTP,hub version 8,-,Messages: 0 Bytes: 0 (Retry : Unable to connect)

    2012-03-19T00:18:40.632Z,08CED1CE9BA60552,SMTP,hub version 8,+,SmtpRelayWithinAdSite 61027a30-e9a9-4c2d-acb5-c1efc96d5d8b;QueueLength=3

    2012-03-19T00:18:40.632Z,08CED1CE9BA60552,SMTP,hub version 8,>,"2007ex.domain.com[2002:d84f:6bd::d84f:6bd, 2007 ip address]"

    2012-03-19T00:18:41.646Z,08CED1CE9BA60552,SMTP,hub version 8,>,Failed connection to 2002:d84f:6bd::d84f:6bd (ConnectionRefused:0000274D)[TargetIPAddress:2002:d84f:6bd::d84f:6bd|MarkedUnhealthy|FailureCount:308|NextRetryTime:2012-03-19T00:28:41.646Z]

    2012-03-19T00:18:41.646Z,08CED1CE9BA60552,SMTP,hub version 8,-,Messages: 0 Bytes: 0 (Attempting next target)

    2012-03-19T00:18:41.646Z,08CED1CE9BA60553,SMTP,hub version 8,+,SmtpRelayWithinAdSite 61027a30-e9a9-4c2d-acb5-c1efc96d5d8b;QueueLength=2

    2012-03-19T00:18:41.646Z,08CED1CE9BA60553,SMTP,hub version 8,>,Established connection to 216.79.6.189

    2012-03-19T00:18:41.646Z,08CED1CE9BA60553,SMTP,hub version 8,-,Messages: 0 Bytes: 0 (Retry : Unable to connect)

    2012-03-19T00:28:41.661Z,08CED1CE9BA60554,SMTP,hub version 8,+,SmtpRelayWithinAdSite 61027a30-e9a9-4c2d-acb5-c1efc96d5d8b;QueueLength=3

    Thank you.

    Donna Frankel

     
  • martedì 20 marzo 2012 19:54
     
     
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    There is no white/black listing on ex2007.

    There is a Send connector on Ex2010 which is the same one on Ex2007. This send connector send email through smart host-McAfee email filter.

    Two Receive Connectors-Client and Default with default settings.

    Accepted Domain: domain.com - Authoritative

    Thank you.

    Donna Frankel

     
  • giovedì 22 marzo 2012 09:02
     
     
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    Hi,

    Are these Exchange Servers in the same AD site?

    You can use get-exchange |fl name,site to check it.

    Did you implement MACfee between Exchange 2010 and Exchange 2007?

    Please try to clarify the mail flow of your organization.

    Exchange 2007-Exchange 2010-Smarthost-internet?

    Please use get-sendconnector |fl and then post the result here.

    Besides, I recommend you to remove the send connector and then check the issue again.

    Xiu Zhang

    TechNet Community Support

     
  • giovedì 22 marzo 2012 15:05
     
     
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    Exchange servers are in the same AD site. No McAfee between Ex2010 and Ex2007.

    Mail flow: ex2010-ex2007-McAfee-Internet. Tried to change mail flow from ex2007-ex2010-Mcafee-Interne, then found out ex2010 couldn't send email to ex2007.

    I can't remove the send connector. Ex2007 and Ex2010 are using the same one. If I disable the send connector on ex2010, it disabled on ex2007 too. Is it right that ex2007 and ex2010 use the same send connector?

    Thank you. 

    get-exchangeserver| fl name,site
    Name : ex2007
    Site : domain.com/Configuration/Sites/Default-First-Site-Name

    Name : EX2010
    Site : domain.com/Configuration/Sites/Default-First-Site-Name

    get-sendconnector | fl

    AddressSpaces                : {SMTP:*;1}
    AuthenticationCredential     :
    Comment                      :
    ConnectedDomains             : {}
    ConnectionInactivityTimeOut  : 00:10:00
    DNSRoutingEnabled            : False
    DomainSecureEnabled          : False
    Enabled                      : True
    ErrorPolicies                : Default
    ForceHELO                    : False
    Fqdn                         : ex2007.domain.com
    HomeMTA                      : Microsoft MTA
    HomeMtaServerId              : EX2007
    Identity                     : McAfee
    IgnoreSTARTTLS               : False
    IsScopedConnector            : False
    IsSmtpConnector              : True
    LinkedReceiveConnector       :
    MaxMessageSize               : unlimited
    Name                         : McAfee
    Port                         : 25
    ProtocolLoggingLevel         : Verbose
    RequireOorg                  : False
    RequireTLS                   : False
    SmartHostAuthMechanism       : None
    SmartHosts                   : {[McAfee ip address]}
    SmartHostsString             : [McAfee ip address]
    SmtpMaxMessagesPerConnection : 20
    SourceIPAddress              : 0.0.0.0
    SourceRoutingGroup           : Exchange Routing Group (DWBGZMFD01QNBJR)
    SourceTransportServers       : {EX2007}
    TlsAuthLevel                 :
    TlsDomain                    :
    UseExternalDNSServersEnabled : False

    AddressSpaces                : {SMTP:domain.com;10}
    AuthenticationCredential     :
    Comment                      :
    ConnectedDomains             : {}
    ConnectionInactivityTimeOut  : 00:10:00
    DNSRoutingEnabled            : True
    DomainSecureEnabled          : False
    Enabled                      : False
    ErrorPolicies                : Default
    ForceHELO                    : False
    Fqdn                         : ex2007.domain.com
    HomeMTA                      : Microsoft MTA
    HomeMtaServerId              : EX2010
    Identity                     : ex2007
    IgnoreSTARTTLS               : False
    IsScopedConnector            : False
    IsSmtpConnector              : True
    LinkedReceiveConnector       :
    MaxMessageSize               : unlimited
    Name                         : ex2007
    Port                         : 25
    ProtocolLoggingLevel         : Verbose
    RequireOorg                  : False
    RequireTLS                   : False
    SmartHostAuthMechanism       : None
    SmartHosts                   : {}
    SmartHostsString             :
    SmtpMaxMessagesPerConnection : 20
    SourceIPAddress              : 0.0.0.0
    SourceRoutingGroup           : Exchange Routing Group (DWBGZMFD01QNBJR)
    SourceTransportServers       : {EX2010, EX2007}
    TlsAuthLevel                 :
    TlsDomain                    :
    UseExternalDNSServersEnabled : False


    • Modificato jadejade giovedì 22 marzo 2012 15:10
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  • giovedì 22 marzo 2012 15:46
     
     
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    According to http://technet.microsoft.com/en-us/library/aa998662.aspx "implicit and invisible Send connectors that are automatically computed based on the Active Directory site topology are used to route messages internally between Hub Transport servers." "Send connectors that are created on Hub Transport servers are stored in Active Directory and are available to all Hub Transport servers in the organization".

    I thought I don't need to create a send connector to route internal emails.

    I disabled IPv6, add ex2007 in hosts file on ex2010.

    May be there is something wrong with the server setup? Thank you.

     
  • venerdì 23 marzo 2012 07:19
     
     
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    Exchange servers are in the same AD site. No McAfee between Ex2010 and Ex2007.

    Mail flow: ex2010-ex2007-McAfee-Internet. Tried to change mail flow from ex2007-ex2010-Mcafee-Interne, then found out ex2010 couldn't send email to ex2007.

    I can't remove the send connector. Ex2007 and Ex2010 are using the same one. If I disable the send connector on ex2010, it disabled on ex2007 too. Is it right that ex2007 and ex2010 use the same send connector?

    Thank you. 

    get-exchangeserver| fl name,site
    Name : ex2007
    Site : domain.com/Configuration/Sites/Default-First-Site-Name

    Name : EX2010
    Site : domain.com/Configuration/Sites/Default-First-Site-Name

    get-sendconnector | fl

    AddressSpaces                : {SMTP:*;1}
    AuthenticationCredential     :
    Comment                      :
    ConnectedDomains             : {}
    ConnectionInactivityTimeOut  : 00:10:00
    DNSRoutingEnabled            : False
    DomainSecureEnabled          : False
    Enabled                      : True
    ErrorPolicies                : Default
    ForceHELO                    : False
    Fqdn                         : ex2007.domain.com
    HomeMTA                      : Microsoft MTA
    HomeMtaServerId              : EX2007
    Identity                     : McAfee
    IgnoreSTARTTLS               : False
    IsScopedConnector            : False
    IsSmtpConnector              : True
    LinkedReceiveConnector       :
    MaxMessageSize               : unlimited
    Name                         : McAfee
    Port                         : 25
    ProtocolLoggingLevel         : Verbose
    RequireOorg                  : False
    RequireTLS                   : False
    SmartHostAuthMechanism       : None
    SmartHosts                   : {[McAfee ip address]}
    SmartHostsString             : [McAfee ip address]
    SmtpMaxMessagesPerConnection : 20
    SourceIPAddress              : 0.0.0.0
    SourceRoutingGroup           : Exchange Routing Group (DWBGZMFD01QNBJR)
    SourceTransportServers       : {EX2007}
    TlsAuthLevel                 :
    TlsDomain                    :
    UseExternalDNSServersEnabled : False

    AddressSpaces                : {SMTP:domain.com;10}
    AuthenticationCredential     :
    Comment                      :
    ConnectedDomains             : {}
    ConnectionInactivityTimeOut  : 00:10:00
    DNSRoutingEnabled            : True
    DomainSecureEnabled          : False
    Enabled                      : False
    ErrorPolicies                : Default
    ForceHELO                    : False
    Fqdn                         : ex2007.domain.com
    HomeMTA                      : Microsoft MTA
    HomeMtaServerId              : EX2010
    Identity                     : ex2007
    IgnoreSTARTTLS               : False
    IsScopedConnector            : False
    IsSmtpConnector              : True
    LinkedReceiveConnector       :
    MaxMessageSize               : unlimited
    Name                         : ex2007
    Port                         : 25
    ProtocolLoggingLevel         : Verbose
    RequireOorg                  : False
    RequireTLS                   : False
    SmartHostAuthMechanism       : None
    SmartHosts                   : {}
    SmartHostsString             :
    SmtpMaxMessagesPerConnection : 20
    SourceIPAddress              : 0.0.0.0
    SourceRoutingGroup           : Exchange Routing Group (DWBGZMFD01QNBJR)
    SourceTransportServers       : {EX2010, EX2007}
    TlsAuthLevel                 :
    TlsDomain                    :
    UseExternalDNSServersEnabled : False


    Hi,

    There are two send connectors in the organization, one is  McAfee which is created on Exchange 2007, the other is ex2007 which is created on Exchange 2010.

    Please try to use remove-sendconnector to remove the connector on Exchange 2010.

    Xiu Zhang

    TechNet Community Support

     
  • venerdì 23 marzo 2012 15:48
     
     
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    The send connector on ex2010 is removed. There is only one McAfee send connector now.

    The error message on ex2010:

    hub version 8:

    "451 4.4.0 Primary target IP address responded with:
    "421 4.2.1 Unable to connect."" Attempted failover to alternate host,
    but that did not succeed. Either there are no alternate hosts, or
    delivery failed to all alternate hosts."

    I got the same error message on ex2007 when I disable receive connector on ex2010.

    Thank you.

     
  • venerdì 23 marzo 2012 17:23
     
     
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    Some clarification:

    ex2007:
    HUB ?
    CAS ?
    Mailbox ?

    ex2010:
    HUB ?
    CAS ?
    Mailbox ?

    Is ex2007 and ex2010 in the same site or separate

    ex2007 seems to be directly connected to external network (smarthost) ?

    Is ex2010 also connected directly to external network ?
    You might not need explicit send connector on ex2010,
    given that ex2010 and ex2007 share same Exchange organisation name and AD namespace confirm?

    Mail send test:
    A1: ex2007 to ex2007
    A2: ex2007 to ex2010
    A3: ex2007 to external (eg gmail, yahoo, Hotmail ...)
    B1: ex2010 to ex2010
    B2: ex2010 to ex2007
    B3: ex2010 to external (eg gmail, yahoo, Hotmail ...)

    >>>How is your Receive connector and Accepted Domain configure especially if cross-forest
    Receive on ex2007: only from smarthost ?
    accepted domain ex2007: domain.com ? , authoritative, internal relay, external relay?
    accepted domain ex2010: any? authoritative, internal relay, external relay?
    receive connector ex2010: any?

    kindly feedback and we might have a better understanding of how to assist

     

    If this post has been useful please click the green arrow to the left or click "Propose as answer"

     
  • venerdì 23 marzo 2012 18:44
     
     
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    Ex2007 and Ex2010 have HUB, CAS, Mailbox roles installed. They are in the same site.

    Ex2007 is directly connected to smarthost. Ex2010 is not set up on smarthost yet, so it's not connected to exteral network. Ex2007 & ex2010 share same orgnisation name and AD namespace.

    Mail sent test:

    A1: ex2007 to ex2007 -- good
    A2: ex2007 to ex2010 -- good
    A3: ex2007 to external (eg gmail, yahoo, Hotmail ...) -- good
    B1: ex2010 to ex2010 -- good
    B2: ex2010 to ex2007 --no
    B3: ex2010 to external (eg gmail, yahoo, Hotmail ...) - no

    Accepted Domain: Ex2007 & ex2010 both have the same accepted domain

    domain name   Authoritative     

    other companydomain name     External Relay

    Receive connectors on Ex2010:

    Client       Enabled

    Default    Disabled

    ex2007   Enabled

    Smarthost    Disabled

    Receive connectors on Ex2007:

    Client      Enabled

    Smarthost    Enabled

    Default   Enabled (receive from ex2010)

    Relay1    Enabled (sharp copiers)

    Relay2   Enabled (Linux servers)

    Thank you.

     

     
  • lunedì 26 marzo 2012 05:56
     
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    Hi,

    Please enable the default receive connector on Exchange 2010 and then remove smarthost.

    Xiu Zhang

    TechNet Community Support

    • Contrassegnato come risposta Xiu Zhang - MSFT mercoledì 28 marzo 2012 06:13
    •  
     
  • lunedì 26 marzo 2012 14:20
     
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    I’m able to send and receive emails from ex2010 and ex2007 now. It works both ways. The problem was after I modified the receive connector on ex2007, I didn’t reboot the server. I scheduled a downtime this weekend and rebooted ex2007, after the reboot I was able to send and receive emails both ways.
    Thank you for your help.
    • Modificato jadejade martedì 27 marzo 2012 16:37
    • Contrassegnato come risposta Xiu Zhang - MSFT mercoledì 28 marzo 2012 06:13
    •  
     
  • martedì 27 marzo 2012 02:41
     
     
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    Hi,

    The reply is unreadable. Please try to post it again.

    Xiu Zhang

    TechNet Community Support

     
  • martedì 27 marzo 2012 16:43
     
     
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    Sorry. I edited the post.
     
  • mercoledì 28 marzo 2012 06:13
     
     
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    Glad to hear it works now.

    Xiu Zhang

    TechNet Community Support

     
  • giovedì 5 aprile 2012 05:27
     
     
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    I’m able to send and receive emails from ex2010 and ex2007 now. It works both ways. The problem was after I modified the receive connector on ex2007, I didn’t reboot the server. I scheduled a downtime this weekend and rebooted ex2007, after the reboot I was able to send and receive emails both ways.
    Thank you for your help.

    Hii,, i have the same scenario with same issue,, i can send from exch 2007 to exch 2010,, mailbox on exch 2010 can receive,,, but when sending from exch 2010 to exch 2007,, it stays in queue,, if i cancel with NDR, the error i receive is 

    The error message on ex2010:

    hub version 8:

    "451 4.4.0 Primary target IP address responded with: 
    "421 4.2.1 Unable to connect."" Attempted failover to alternate host, 
    but that did not succeed. Either there are no alternate hosts, or 
    delivery failed to all alternate hosts."

    Could you please help me in solving this problem... right now it is Lab environment, not connected to the internet...

     
  • giovedì 5 aprile 2012 13:16
     
     
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    Make sure you do not have added the ip of 2010 in any of the 2007 connectors.

    And also enable logging on 2007 default connector assuming there are no other connectors listening on port 25.

    And post the log.

    Exchange Solutions

     
  • giovedì 5 aprile 2012 13:48
     
     
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    Can you ping each other by DNS name?

    Can you Telnet?

    Make sure 2007 ip address & 2010 ip address are not listed in any other receive connectors or in the ip range of the receive connectors.

    And also please check receive connector on Ex2007 server:

    Authentication: Exchange Server authentication

    Permission Groups: Exchange servers

    hope this will help you.