lunedì 7 maggio 2012 21:59
We activated our office 2010 that was purchased through tech soup and your donation program. All our pC's are now indicating that activation has failed, that we are using in-authenticated versions. I have put in on our license and it still does not accept this as a valid liscense #. Any tips to try to get it to accept our liscense, I see an error of 0x8007007B Thanks!
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martedì 8 maggio 2012 10:35
Hi, what is the product that you've installed?
Open an Office application e.g. Word, Click File tab | Help. What is the product name and build number?
Could you please paste the output from the instructions below?
Open an elevated command prompt:
Click the Start button (menu and search box appears)
Type in CMD (search results including cmd.exe appears)
Right-click the cmd.exe (flyout menu appears)
left-click the "Run as administrator" option (UAC prompt appears)
Click Yes to the UAC prompt (cmd window opens at c:\windows\system32 prompt)
Gather the information about Office:
Type in these 3 commands, press enter after each command
cd Microsoft office\office14
cscript ospp.vbs /dstatus
output will display, please paste that back here.
(How to Copy and Paste in CMD window): http://technet.microsoft.com/en-us/library/bb727139.aspx