"Offline address book Connecting to Microsoft Exchange" - Ongoing Connection??

Answered "Offline address book Connecting to Microsoft Exchange" - Ongoing Connection??

  • domenica 21 giugno 2009 20:53
     
     
    We moved our small business to the Online Exchange service 2 days ago.  All seems to be going well except my Send/Receive progress seems to be stuck all day on "Offline address book Connecting to Microsoft Exchange".  Is there something we need to do to correct this?  A setting?
    • Modificato ckumark venerdì 26 giugno 2009 17:52 Fixing thread title bug
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Tutte le risposte

  • giovedì 25 giugno 2009 01:14
     
     
    Could you please provide a screenshot of the dialog box that pops up when you navigate to "Tools > Send/Receive > Download Address Book..."
  • giovedì 25 giugno 2009 01:46
     
     
    Would be glad to - how do I include a jpeg here?
  • venerdì 26 giugno 2009 00:02
     
     
    There doesn't seem to be a easy way to include a jpeg in the forum. Instructions on how it could be done is as follows:
    http://forum.thewindowsclub.com/forum-announcements-feedback/26831-how-upload-images-forum.html

    As we need to ensure that OAB is being created successfully for your company, the fastest way to resolve the issue would be open a support ticket from the administration portal.


    RajeshM [MSFT]
  • venerdì 26 giugno 2009 02:21
     
     
    Thanks - I have submited a ticket and spent about 2.5 hours on the phone with Tech Support.  No one can figure it out.  It has gotten so bad that the process to download the OAB goes all day and slows down email receiving.  I am canceling the service and going back to my old host.
  • mercoledì 1 luglio 2009 18:06
    Proprietario
     
     Con risposta

    Scott,  We apologize if the issue took longer to resolve than you expected.   I believe your issue was resolved.   If you are still having problems feel free to contact our Support team.

  • mercoledì 1 luglio 2009 19:43
     
     
    Yes, all is working well.  Thanks.