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VMM2008 - Agent installation failure

Answered VMM2008 - Agent installation failure

  • mercoledì 30 aprile 2008 01:59
     
     
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    Agent failing to install through VMM or manual installation:

     

    2008 DataCenter - Full Installation

    Hyper-V RC0

     

    Any help would be appreciated.

     

    The following event logs are generated:

     

     

    Log Name:      Application
    Source:        MsiInstaller
    Date:          4/29/2008 8:53:14 PM
    Event ID:      11708
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:         

    Computer:     
    Description:
    Product: System Center Virtual Machine Manager Agent (x64) -- Installation failed.
    Event Xml:
    <Event xmlns="    http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">11708</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2008-04-30T01:53:14.000Z" />
        <EventRecordID>1183</EventRecordID>
        <Channel>Application</Channel>
        <Computer></Computer>
        <Security UserID="" />
      </System>
      <EventData>
        <Data>Product: System Center Virtual Machine Manager Agent (x64) -- Installation failed.</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Binary>7B46313439333439362D354245442D343630462D393541392D3543354232373346464543397D</Binary>
      </EventData>
    </Event>

     

    Log Name:      Application
    Source:        MsiInstaller
    Date:          4/29/2008 8:53:14 PM
    Event ID:      1033
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:         
    Computer:     

    Description:
    Windows Installer installed the product. Product Name: System Center Virtual Machine Manager Agent (x64). Product Version: 2.0.3194.0. Product Language: 1033. Installation success or error status: 1603.
    Event Xml:
    <Event xmlns="    http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">1033</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2008-04-30T01:53:14.000Z" />
        <EventRecordID>1184</EventRecordID>
        <Channel>Application</Channel>
        <Computer></Computer>
        <Security UserID="" />
      </System>
      <EventData>
        <Data>System Center Virtual Machine Manager Agent (x64)</Data>
        <Data>2.0.3194.0</Data>
        <Data>1033</Data>
        <Data>1603</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Binary>7B46313439333439362D354245442D343630462D393541392D3543354232373346464543397D</Binary>
      </EventData>
    </Event>

     

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  • giovedì 1 maggio 2008 01:13
     
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    Hi,

     

    Could you enabled verbose MSI logging on the host and retry Add Host from VMM admin console?

     

    Here is how you turn on verbose logging on your host (run from command prompt):

    • reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer" /v Debug /t REG_DWORD /d 7 /f 
    • reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer" /v Logging /t REG_SZ /d voicewarmupx! /f

    Retry "AddHost" wizard from VMM server. If it fails again, zip up the msi log files from %temp%\vmmAgent.msi.xxxx and email that to me.

     

    Here are the commands to turn back the normal MSI logging (on your host):

    • reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer" /v Debug /f
    • reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer" /v Logging /f

     

     

    Thanks!

    Cheng

     
  • giovedì 1 maggio 2008 16:24
     
     
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    Enabled logging and attempted to add the host again with no success.  I've emailed you the zipped log files.

     

    Thanks

     
  • venerdì 2 maggio 2008 20:44
     
     
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    Thanks Rawley! Studied the MSI install log and found parsing errors on NPIV.mof file during agent install.

     

    Two possible causes:

    1) Corrupted mof file (could be glitches in the beta bits downloaded, could also caused by the network glitch during the SMB copy between the VMM server and the host).

    2) Corrupted WMI store

     

    Suggested to run "winmgmt  /salvagerepository" to verify WMI store state.

     

    Also, try local agent install to see if this works, and if local agent installation works then add host again. (However, I suspect the local agent install may not work if the WMI store is not in a healthy state.)

     

    Let us know what you find out.

     

    Thanks,

    Cheng

     
  • venerdì 2 maggio 2008 21:11
     
     
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    The WMI repository was reported as consistent.   Local agent installation failed with the same errors.

     

     

     
  • venerdì 9 maggio 2008 08:48
     
     
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    Rawley,

     

    Are you still experiencing this issue? If so, could you please re-download the bits (or use the media) and retry local agent install? If you were able to install the agent and add the host, I'll go ahead and close out this question.

     

     

    Thanks,

    Cheng

    http://blogs.technet.com/chengw/

     
  • venerdì 9 maggio 2008 13:35
     
     
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    I am still having this issue, I would be happy to re-download if you think that will alleviate the issue.  However I have successfully added 3 other Hyper-V hosts with these same bits.
     
  • mercoledì 14 maggio 2008 20:20
     
     
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    Thanks Rawley!

     

    Could you also copy the NPIV.mof from the VMM server to the local host drive and run “mofcomp <path to the NPIV.mof>”?

     

    Let me know the output.

     

    Thanks,

    Cheng

    http://blogs.technet.com/chengw/default.aspx

     

     
  • mercoledì 11 giugno 2008 03:55
     
     
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    Are you still hitting the issue. Can you please provide Cheng w/ the info requested, or mark the question as answered, if you are past the issue.

     

    -b

     

     
  • mercoledì 11 giugno 2008 05:16
     
     
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    The issue still exists, I'm waiting to move a production workload off of that host so I can reboot it at will to diagnose. 

     

    I have been working with Cheng offline through email though so this post can be cleaned up and marked answered if needed.

     

     
  • giovedì 19 giugno 2008 20:18
     
     
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    Having problems with reinstalling the agent, get an error message" Anothe virtula machine manager agent package is already installed"

     

     
  • sabato 5 maggio 2012 18:07
     
     
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    I got similar error today while installing vmm 2012 admin console on a 32bit win7 guest.

    can you disable uac and try it again?(reboot needed)  that solved my problem.