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Issue with ATI Radeon HD 2400 video card and installation of Windows 7

Discussion Issue with ATI Radeon HD 2400 video card and installation of Windows 7

  • venerdì 16 gennaio 2009 13:55
     
     
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    I would send in a report from the windows 7 desktop but I can't access it, sort of.

    I was having issues with the installation of Windows 7 and kept getting memory dumps each time. Looking at the dump file it would be the following

    BugCheck 116, {fffffa8005218010, fffff880034207e8, 0, 2}

    Probably caused by : atikmdag.sys ( atikmdag!Dispatch_CollectDbgInfo+0 )


    So the file is a driver for ATI videocards.

    I have an onboard video card also so I removed my ATI and installed it using that. Works perfect. No issues.

    I then downloaded from ATI their beta drivers for Windows 7 (Catalyst) for both x86 and x64. I get another error but that is with the Catalyst itself. I get error "Error Detecting" or something like that, but that is for ATI to look at.

    Now, I thought ok, it's my ATI Video card. But my wife has the same PC as me, so I took out her video card (damn she was not happy about that) and I installed it in my system. Rebooted PC to Windows 7. Same error message.

    I am installing Windows 7 on the following PC

    Acer Aspire M5100 Dual Core (AMD Athlon 64 Dual Core 6000+ 3.0Mhz
    ATI Radeon HD 2400 w/256 megs
    4 Gigs of Ram
    500 Gig harddrive SATA.


    Has anyone alese who has an ATI 2400 card been able to install this?

    • Spostato OthorvathMVP, Moderator domenica 18 gennaio 2009 23:56 (Moved from Windows 7 Installation, Setup, and Deployment to Windows 7 Hardware Compatibility)
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  • venerdì 16 gennaio 2009 15:50
     
     
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    Do not install the drivers for the video card at all.  Windows 7 will go to ATI and download the proper drivers.  You will see then under "UPDATE" and can then install them.  My Radeon ATI X800 driver was installed on the 3rd boot up.  Before installation of the drivers Windows 7 was running my dual moitors without any probloems.  I was able to play graphic intensive games without a hitch. 
     
  • venerdì 16 gennaio 2009 17:30
     
     
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    That is the problem.I am not installing them. This was done during the installation and in order to even finish it, I had to use onboard.

    But also I cannot access the net because for some reason, my Marvell Yukon NIC is giving me limited or no connectivity. (That is another issue I need to fix)

    So it's the default ones used when it finds an ATI card.

     
  • domenica 18 gennaio 2009 23:52
     
     
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    I did not see the drivers ready to bi installed until I looked in the "message center" extreme lower right on computer screen, tiny Flag.

    You could try uninstalling the drivers then let Windows go out and fine the appropriate one.