Portmap service will not start

• mercoledì 20 febbraio 2013 03:50

   

   
  

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  Portmap service will not start with the WIN32_EXIT_CODE 31. The exit code means “A device attached to the system is not functioning.” but it is not clear which device. There is no warning or error seen in the device manager, also there is no error or warning logged in the event log about any specific device except for the Event-3002.  I am facing this issue during of the File Service and Service for NFS installation in a windows 2008 R2 server. All other dependent services of NFS are in running state except portmap because of which the NFS installation fails. There is no other process using port 111 when this error occurs but still the portmap service won’t start.

  Following is the status of the different services after the installation failed.

  C:\ >sc query rpcxdr

  SERVICE_NAME: rpcxdr

          TYPE               : 1  KERNEL_DRIVER

          STATE              : 4  RUNNING

                                  (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

          WIN32_EXIT_CODE    : 0  (0x0)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

   

  C:\ >sc query msnfsflt

   

  SERVICE_NAME: msnfsflt

          TYPE               : 2  FILE_SYSTEM_DRIVER

          STATE              : 4  RUNNING

                                  (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

          WIN32_EXIT_CODE    : 0  (0x0)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

  C:\ >sc query portmap

  SERVICE_NAME: portmap

          TYPE               : 1  KERNEL_DRIVER

          STATE              : 1  STOPPED

          WIN32_EXIT_CODE    : 31  (0x1f)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

  Is there any a specific tool or trick available to debug this issue further?

  Regards,

  Poopesh

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