Windows Explorer has stopped working when i go to a folder which contains a mkv video file
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2011年7月6日 7:17
I have a problem.. when i go to a folder which contains a mkv video file this problem occurs..
Window #1:
Windows Explorer has stopped working.
Windows is searching for a solution.
Option: Cancel box
Window #2:
Windows Explorer is restarting.
Option: Cancel box
what is the solution .. i m using win 7 pro genuine...
I know its a common problem.. last time when this problem occurred, i installed win 7 again. but this time i don't want to re install again. I wanna fix.. plz somebody help me..
This problem started after i installed "mkvtoolnix-unicode-4.8.0-setup " .. uninstalled it.. but problem still remained..
すべての返信
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2011年7月11日 14:26回答者:
Hi NagibMahfuj,
Look at the Event Logs for clues about the crash.
1. Click Start, type eventvwr.msc and press [ENTER}
2. Expand "Windows Logs" category, and select "Application"
3. Identity the entry shows in Red exclamation icon, which matches the date/time at which the Windows Explorer crash occurred.
4. Right-click on the entry, click Copy, and click Copy Details as Text
5. The log entry is now copied to the Windows Clipboard. It probably has more details on what exactly caused Explorer to crash.
6. Paste the info (CTRL+V) along with your reply.
Ramesh Srinivasan | The Winhelponline Blog
Microsoft MVP, Windows Desktop Experience- 回答の候補に設定 dreckbaer 2011年8月1日 10:59
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2011年7月13日 1:40
Hi,
First, since this problem occurs after you installed a third-party codec, I would suggest you to perform a Clean Boot to narrow down whether this problem is caused by third-party software.
http://support.microsoft.com/kb/929135
Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.
If this problem disappears in Clean Boot, you may use half and half method to ensure which software caused this problem.
If the issue persists, please try to disabled preview feature by following steps:
Suggestion 1:
=====================================
1. Open Windows Explorer, click Organize.
2. Click Layer Out and uncheck the Preview pane.
3. If the issue disappear please try to rebuilt icon cache and check media codec, you can run following command in Command Prompt with administrator permission to rebuilt icon cache.
taskkill /IM explorer.exe /F
cd /d %userprofile%\AppData\Local
del IconCache.db /a
Suggestion 2:
=====================================
If the issues still persists after following suggestions above, I suggest that you may create a dump file for Explorer.exe then we can analyze the file and find the root cause:
To use Windows Task Manager to create a user-mode process dump file in Windows 7, follow these steps:
1. Start Task Manager. To do this, use one of the following methods:
· Right-click an empty area of the task bar, and then click Start Task Manager.
· Press CTRL+SHIFT+ESC.
2. Click the Processes tab.
3. Right-click the name of the process that you want, and then click Create Dump File.
Collapse this imageExpand this image
If you are prompted for an administrator password or confirmation, type your password or click Continue.
A dump file for the process is created in the following folder:Drive:\Users\UserName\AppData\Local\Temp
4. When you receive a message that states that the dump file was successfully created, click OK.
Then try to repro the problem, compress the dump file, upload it via SkyDrive and post a link here.
http://explore.live.com/windows-live-skydrive?wa=wsignin1.0
Best Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”- 回答としてマーク Robinson Zhang 2011年7月22日 3:23
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2011年8月1日 10:46
Hi NagibMahfuj,
Look at the Event Logs for clues about the crash.
1. Click Start, type eventvwr.msc and press [ENTER}
2. Expand "Windows Logs" category, and select "Application"
3. Identity the entry shows in Red exclamation icon, which matches the date/time at which the Windows Explorer crash occurred.
(...)
Ramesh Srinivasan | The Winhelponline Blog
Microsoft MVP, Windows Desktop Experience
Ramesh!Followed your advice with the event manager.
The Explorer crash turned out to be caused by DivX Codec (DivXMFSource.dll, version: 1.0.0.72)
Uninstalled DivX Codec Pack - Problem solved!
U provided a very easy solution to solve this problem (at least for me)!
Thanks a lot!- 回答の候補に設定 dreckbaer 2011年8月1日 10:46
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2011年9月2日 9:47
Ramesh,
Thanks friend,
I too faced the same issue, followed ur advice, it's working fine for me now... Thanks a lot..
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2011年9月21日 12:27This is the log that I got, plz help me out.. whenever I open a folder with .mkv file in it, error comes saying windows has stopped working....Log Name: ApplicationSource: Application ErrorDate: 9/21/2011 5:47:17 PMEvent ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/AComputer: SPIRIT-PCDescription:Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aeba271Faulting module name: DivXMFSource.dll, version: 1.0.0.72, time stamp: 0x4cffcf66Exception code: 0xc0000005Fault offset: 0x0009b8a1Faulting process id: 0x11c0Faulting application start time: 0x01cc7857d539f791Faulting application path: C:\Windows\explorer.exeFaulting module path: C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dllReport Id: a52192be-e44b-11e0-a9bf-0021707406a6Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Application Error" /><EventID Qualifiers="0">1000</EventID><Level>2</Level><Task>100</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2011-09-21T12:17:17.000000000Z" /><EventRecordID>35939</EventRecordID><Channel>Application</Channel><Computer>SPIRIT-PC</Computer><Security /></System><EventData><Data>explorer.exe</Data><Data>6.1.7600.16450</Data><Data>4aeba271</Data><Data>DivXMFSource.dll</Data><Data>1.0.0.72</Data><Data>4cffcf66</Data><Data>c0000005</Data><Data>0009b8a1</Data><Data>11c0</Data><Data>01cc7857d539f791</Data><Data>C:\Windows\explorer.exe</Data><Data>C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll</Data><Data>a52192be-e44b-11e0-a9bf-0021707406a6</Data></EventData></Event>
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2011年10月18日 9:20Log Name: System
Source: Disk
Date: 18-Oct-11 10:09:04 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Sivv-PC
Description:
The driver detected a controller error on \Device\Harddisk1\DR1.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-18T09:09:04.426809300Z" />
<EventRecordID>69188</EventRecordID>
<Channel>System</Channel>
<Computer>Sivv-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk1\DR1</Data>
<Binary>0E00680001000000000000000B0004C003010000000000000000000000082D000000000000000000EB57050000000000FFFFFFFF0600000040000000000000000000061208000010000000003C00000000000000009BF5870000000008AC9C87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event> -
2012年1月5日 15:30Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271
Faulting module name: qedit.dll, version: 6.6.7600.16385, time stamp: 0x4a5bdad4
Exception code: 0xc0000005
Fault offset: 0x0005c832
Faulting process id: 0x12f8
Faulting application start time: 0x01cccba9e7d8772e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\System32\qedit.dll
Report Id: 33db4638-37af-11e1-88f9-002522997e09 -
2012年1月5日 15:30Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271
Faulting module name: qedit.dll, version: 6.6.7600.16385, time stamp: 0x4a5bdad4
Exception code: 0xc0000005
Fault offset: 0x0005c832
Faulting process id: 0x12f8
Faulting application start time: 0x01cccba9e7d8772e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\System32\qedit.dll
Report Id: 33db4638-37af-11e1-88f9-002522997e09 -
2012年1月8日 19:04Remove real player if installed
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2012年2月3日 20:41
Hi,
First, since this problem occurs after you installed a third-party codec, I would suggest you to perform a Clean Boot to narrow down whether this problem is caused by third-party software.
http://support.microsoft.com/kb/929135
Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.
If this problem disappears in Clean Boot, you may use half and half method to ensure which software caused this problem.
If the issue persists, please try to disabled preview feature by following steps:
Suggestion 1:
=====================================
1. Open Windows Explorer, click Organize.
2. Click Layer Out and uncheck the Preview pane.
3. If the issue disappear please try to rebuilt icon cache and check media codec, you can run following command in Command Prompt with administrator permission to rebuilt icon cache.
taskkill /IM explorer.exe /F
cd /d %userprofile%\AppData\Local
del IconCache.db /a
Suggestion 2:
=====================================
If the issues still persists after following suggestions above, I suggest that you may create a dump file for Explorer.exe then we can analyze the file and find the root cause:
To use Windows Task Manager to create a user-mode process dump file in Windows 7, follow these steps:
1. Start Task Manager. To do this, use one of the following methods:
· Right-click an empty area of the task bar, and then click Start Task Manager.
· Press CTRL+SHIFT+ESC.
2. Click the Processes tab.
3. Right-click the name of the process that you want, and then click Create Dump File.
Collapse this imageExpand this image
If you are prompted for an administrator password or confirmation, type your password or click Continue.
A dump file for the process is created in the following folder:Drive:\Users\UserName\AppData\Local\Temp
4. When you receive a message that states that the dump file was successfully created, click OK.
Then try to repro the problem, compress the dump file, upload it via SkyDrive and post a link here.
http://explore.live.com/windows-live-skydrive?wa=wsignin1.0
https://skydrive.live.com/#cid=E17EC7CA7724526A&id=E17EC7CA7724526A!117
Best Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” -
2012年2月23日 7:22 i had the exact same problem as you. i downloaded a .mkv movie using bit torrent. then, i tried to acess the folder. "shutdown" after trying many things, i went back to bit torrent. i still had the movie displayed there. i right clicked on it, and deleted the torrent+data. now everything works. trying to directly delete the file in the folder doesn't work.
- 回答の候補に設定 lilbubba247 2012年2月23日 7:22
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2012年3月16日 23:49I would love any help anyone can offer me for this, i'm looking everywhere for help.
My ONE folder does this, with all my videos in it.
Everytime it opens it gives me this error. So annoying. Thanks in advance!!
Log Name: Application
Source: Application Error
Date: 16/03/2012 7:33:34 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jeremy-PC
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: DivXMFSource.dll, version: 1.0.0.72, time stamp: 0x4cffcf66
Exception code: 0xc0000005
Fault offset: 0x0009b890
Faulting process id: 0x1038
Faulting application start time: 0x01cd03cd24abdb50
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll
Report Id: 724b5890-6fc0-11e1-b414-00188b6228d9
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-03-16T23:33:34.000000000Z" />
<EventRecordID>94974</EventRecordID>
<Channel>Application</Channel>
<Computer>Jeremy-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>DivXMFSource.dll</Data>
<Data>1.0.0.72</Data>
<Data>4cffcf66</Data>
<Data>c0000005</Data>
<Data>0009b890</Data>
<Data>1038</Data>
<Data>01cd03cd24abdb50</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll</Data>
<Data>724b5890-6fc0-11e1-b414-00188b6228d9</Data>
</EventData>
</Event> -
2012年5月5日 20:13
Log Name: Application
Source: Application Error
Date: 5/6/2012 1:28:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: yuvrajsinh-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7100.0, time stamp: 0x49ee918d
Faulting module name: DivXMFSource.dll, version: 1.0.0.72, time stamp: 0x4cffcf66
Exception code: 0xc0000005
Fault offset: 0x0009b8a1
Faulting process id: 0xcd4
Faulting application start time: 0x01cd2aeca961fec6
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll
Report Id: c058d9f7-96ec-11e1-85d5-c44619fac7df
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-05T19:58:59.000000000Z" />
<EventRecordID>67086</EventRecordID>
<Channel>Application</Channel>
<Computer>yuvrajsinh-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7100.0</Data>
<Data>49ee918d</Data>
<Data>DivXMFSource.dll</Data>
<Data>1.0.0.72</Data>
<Data>4cffcf66</Data>
<Data>c0000005</Data>
<Data>0009b8a1</Data>
<Data>cd4</Data>
<Data>01cd2aeca961fec6</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll</Data>
<Data>c058d9f7-96ec-11e1-85d5-c44619fac7df</Data>
</EventData>
</Event>give me a solution of this problem
- 編集済み yuvraj sinh 2012年5月5日 20:22
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2012年6月8日 15:23It's working for me too,.
Thanks ... -
2012年6月15日 7:22Log Name: Application
Source: Microsoft-Windows-LoadPerf
Date: 15/06/2012 10:33:41 AM
Event ID: 3011
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Sayyaf-PC
Description:
Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-LoadPerf" Guid="{122EE297-BB47-41AE-B265-1CA8D1886D40}" />
<EventID>3011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-06-15T05:33:41.209293000Z" />
<EventRecordID>11548</EventRecordID>
<Correlation />
<Execution ProcessID="1808" ThreadID="2448" />
<Channel>Application</Channel>
<Computer>Sayyaf-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<EventXML xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="LoadPerf">
<param1>WmiApRpl</param1>
<param2>WmiApRpl</param2>
<binaryDataSize>8</binaryDataSize>
<binaryData>F20300004D070000</binaryData>
</EventXML>
</UserData>
</Event> -
2012年6月27日 14:28Log Name: Application
Source: Application Error
Date: 27-06-2012 19:28:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: LT00273.srhouse.com
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
Fault offset: 0x000153d8
Faulting process id: 0x1844
Faulting application start time: 0x01cd546cce03e6ab
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Report Id: 214c9e64-c060-11e1-bc8b-1c659df4a4d5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-27T13:58:11.000000000Z" />
<EventRecordID>108698</EventRecordID>
<Channel>Application</Channel>
<Computer>LT00273.srhouse.com</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.6195</Data>
<Data>4dcddbf3</Data>
<Data>c0000005</Data>
<Data>000153d8</Data>
<Data>1844</Data>
<Data>01cd546cce03e6ab</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll</Data>
<Data>214c9e64-c060-11e1-bc8b-1c659df4a4d5</Data>
</EventData>
</Event> -
2012年6月27日 14:29Log Name: Application
Source: Application Error
Date: 27-06-2012 19:28:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: LT00273.srhouse.com
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
Fault offset: 0x000153d8
Faulting process id: 0x1844
Faulting application start time: 0x01cd546cce03e6ab
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Report Id: 214c9e64-c060-11e1-bc8b-1c659df4a4d5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-27T13:58:11.000000000Z" />
<EventRecordID>108698</EventRecordID>
<Channel>Application</Channel>
<Computer>LT00273.srhouse.com</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.6195</Data>
<Data>4dcddbf3</Data>
<Data>c0000005</Data>
<Data>000153d8</Data>
<Data>1844</Data>
<Data>01cd546cce03e6ab</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll</Data>
<Data>214c9e64-c060-11e1-bc8b-1c659df4a4d5</Data>
</EventData>
</Event> -
2012年8月2日 4:00I had the same problem with windows 7 & the download folder. It appears to have something to do with mkv files thumbnail preview. I can't give a solution other than delete the mkv files that are causing the crash. If you can't delete the files because explorer crashes too fast when you open the folder, try to open another folder like pictures or documents, click organize > folder and search options > view tab > check 'always show icons, never thumbnails' > apply. Then open the folder and delete the file(s) That seems to have stopped explorer from crashing. Until I get more info, I won't be downloading any more mkv files... which is fine since the audio is always out of sync for me, regardless of what player or codecs I use & install.
-
2012年8月7日 21:44
This often happens if the .mkv file is broken, or incomplete. I'm assuming that it was complete, since you removed DiVX and the file played? Your original response merely said you could now access a folder with the file type in it.
-
2012年9月23日 14:17
Hi ramesh !
I am using windows 7 home basic . Recently I have problem when i open any folders or drives this message comes" windows explorer stopped working . and checking for solution " then it closed all files and drives . I do your suggestion .It shows 4900 warnings and with error message . I attached all error in text format .pls help me .
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 23-09-2012 16:30:50
Event ID: 3
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM
Computer: asus-PC
Description:
Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>14</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2012-09-23T13:30:50.518414100Z" />
<EventRecordID>268</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="168" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>asus-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">Microsoft Security Client OOBE</Data>
<Data Name="FileName">C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl</Data>
<Data Name="ErrorCode">3221225485</Data>
<Data Name="LoggingMode">5</Data>
</EventData>
</Event>2.Log Name: System
Source: Service Control Manager
Date: 20-09-2012 10:30:43
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: asus-PC
Description:
The Google Update Service (gupdate) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-09-20T07:30:43.149072200Z" />
<EventRecordID>65106</EventRecordID>
<Correlation />
<Execution ProcessID="700" ThreadID="1324" />
<Channel>System</Channel>
<Computer>asus-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Google Update Service (gupdate)</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>3.Log Name: Microsoft-Windows-Dhcp-Client/Admin
Source: Microsoft-Windows-Dhcp-Client
Date: 20-09-2012 10:30:24
Event ID: 1001
Task Category: Address Configuration State Event
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: asus-PC
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x162F686D9A71. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>75</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2012-09-20T07:30:24.335439200Z" />
<EventRecordID>1176</EventRecordID>
<Correlation />
<Execution ProcessID="612" ThreadID="1548" />
<Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel>
<Computer>asus-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="HWLength">6</Data>
<Data Name="HWAddress">162F686D9A71</Data>
<Data Name="StatusCode">121</Data>
</EventData>
</Event>4.Log Name: Microsoft-Windows-Dhcp-Client/Admin
Source: Microsoft-Windows-Dhcp-Client
Date: 20-09-2012 10:30:19
Event ID: 1001
Task Category: Address Configuration State Event
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: asus-PC
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x5404A6090E8E. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>75</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2012-09-20T07:30:19.327830400Z" />
<EventRecordID>1175</EventRecordID>
<Correlation />
<Execution ProcessID="612" ThreadID="1304" />
<Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel>
<Computer>asus-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="HWLength">6</Data>
<Data Name="HWAddress">5404A6090E8E</Data>
<Data Name="StatusCode">121</Data>
</EventData>
</Event>5.Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 20-09-2012 10:28:14
Event ID: 3
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM
Computer: asus-PC
Description:
Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>14</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2012-09-20T07:28:14.956813100Z" />
<EventRecordID>261</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="168" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>asus-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">Microsoft Security Client OOBE</Data>
<Data Name="FileName">C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl</Data>
<Data Name="ErrorCode">3221225485</Data>
<Data Name="LoggingMode">5</Data>
</EventData>
</Event>regards,
Jailani
-
2012年10月29日 6:51
hi~ i am using window 7 ultimate~I had the same problem that when open the file contain mkv movie~ window will stop working~ pls help me thx
Log Name: Application
Source: Application Error
Date: 29/10/2012 2:41:44 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Acer-PC
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc0000005
Fault offset: 0x000153fe
Faulting process id: 0x12b4
Faulting application start time: 0x01cdb5a0644783be
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Report Id: b40c6ffa-2193-11e2-a6f0-00262dad3986
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-10-29T06:41:44.000000000Z" />
<EventRecordID>93877</EventRecordID>
<Channel>Application</Channel>
<Computer>Acer-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.6195</Data>
<Data>4dcddbf3</Data>
<Data>c0000005</Data>
<Data>000153fe</Data>
<Data>12b4</Data>
<Data>01cdb5a0644783be</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll</Data>
<Data>b40c6ffa-2193-11e2-a6f0-00262dad3986</Data>
</EventData>
</Event>
- 編集済み andersonang13 2012年10月29日 6:53
-
2012年10月30日 2:17Log Name: Application
Source: Application Error
Date: 10/30/2012 7:15:35 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Asad
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1720
Faulting application start time: 0x01cdb6432c1bd825
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: unknown
Report Id: afeb9d8c-2237-11e2-b6eb-e0cb4e8b65c6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-10-30T02:15:35.000000000Z" />
<EventRecordID>34586</EventRecordID>
<Channel>Application</Channel>
<Computer>Asad</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000000</Data>
<Data>1720</Data>
<Data>01cdb6432c1bd825</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>unknown</Data>
<Data>afeb9d8c-2237-11e2-b6eb-e0cb4e8b65c6</Data>
</EventData>
</Event> -
2012年11月3日 16:29
hi,
I am having the same issue, and I followed your mentioned steps. below is the pasted details.
please help me fix this, it is very annnoying. It only occurs when I click on a file containing videos and downloaded movies. It never used to happen before.
thank you
Log Name: Application
Source: SideBySide
Date: 03-Nov-12 1:58:45 PM
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MY-PC
Description:
Activation context generation failed for "C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe". Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-03T09:58:45.000000000Z" />
<EventRecordID>15609</EventRecordID>
<Channel>Application</Channel>
<Computer>MY-PC</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event> -
2013年2月7日 1:19Log Name: Application
Source: Application Error
Date: 2/7/2013 3:10:25 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Ahmed
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: kernel32.dll, version: 6.1.7601.22177, time stamp: 0x50b83bf2
Exception code: 0xc0000005
Fault offset: 0x00047e1d
Faulting process id: 0xb44
Faulting application start time: 0x01ce04cf01e60213
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: 26bf1b67-70c3-11e2-908d-00247e76b44c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-07T01:10:25.000000000Z" />
<EventRecordID>56744</EventRecordID>
<Channel>Application</Channel>
<Computer>Ahmed</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>kernel32.dll</Data>
<Data>6.1.7601.22177</Data>
<Data>50b83bf2</Data>
<Data>c0000005</Data>
<Data>00047e1d</Data>
<Data>b44</Data>
<Data>01ce04cf01e60213</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\kernel32.dll</Data>
<Data>26bf1b67-70c3-11e2-908d-00247e76b44c</Data>
</EventData>
</Event>
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