none
0x8024402b Error.

    질문

  • I support about 2000 machines on my WSUS server and I have 1 Windows 7 machine that will not report or get updates. The strange things is that it does seem to contact, but it doesn't download any updates and is not reporting at all.

    There's not much on this error out there, but the one article I did fine seems to point to the server itself. I find it hard to believe that it's a server issue when all my other systems are working fine. With that being said, if I run Windows Update and connect to Microsoft I can download the updates just fine. Based on the info below can anyone see why this system might be failing?

    Thanks

    2013-06-28    14:47:19:057     976    9cc    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-06-28    14:47:19:057     976    9cc    Agent      * Search Scope = {Machine}
    2013-06-28    14:47:19:057     976    9cc    Setup    Checking for agent SelfUpdate
    2013-06-28    14:47:19:057     976    9cc    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-06-28    14:47:19:057     976    9cc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-06-28    14:47:19:098     976    9cc    Misc     Microsoft signed: Yes
    2013-06-28    14:47:21:387     976    9cc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-06-28    14:47:21:392     976    9cc    Misc     Microsoft signed: Yes
    2013-06-28    14:47:21:436     976    9cc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2013-06-28    14:47:21:459     976    9cc    Misc     Microsoft signed: Yes
    2013-06-28    14:47:21:461     976    9cc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2013-06-28    14:47:21:466     976    9cc    Misc     Microsoft signed: Yes
    2013-06-28    14:47:21:593     976    9cc    Setup    Determining whether a new setup handler needs to be downloaded
    2013-06-28    14:47:21:593     976    9cc    Setup    SelfUpdate handler is not found.  It will be downloaded
    2013-06-28    14:47:21:593     976    9cc    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-06-28    14:47:22:635     976    9cc    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2013-06-28    14:47:22:635     976    9cc    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-06-28    14:47:22:648     976    9cc    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2013-06-28    14:47:22:648     976    9cc    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-06-28    14:47:22:666     976    9cc    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2013-06-28    14:47:22:666     976    9cc    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2013-06-28    14:47:25:561     976    9cc    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2013-06-28    14:47:25:561     976    9cc    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://susserver.com/ClientWebService/client.asmx
    2013-06-28    14:47:31:775     976    9cc    PT    WARNING: SyncUpdates failure, error = 0x8024402B, soap client error = 10, soap error code = 0, HTTP status code = 0
    2013-06-28    14:47:31:775     976    9cc    PT    WARNING: PTError: 0x8024402b
    2013-06-28    14:47:31:775     976    9cc    PT    WARNING: SyncUpdates_WithRecovery failed.: 0x8024402b
    2013-06-28    14:47:31:775     976    9cc    PT    WARNING: Sync of Updates: 0x8024402b
    2013-06-28    14:47:31:775     976    9cc    PT    WARNING: SyncServerUpdatesInternal failed: 0x8024402b
    2013-06-28    14:47:31:775     976    9cc    Agent      * WARNING: Failed to synchronize, error = 0x8024402B
    2013-06-28    14:47:31:776     976    9cc    Agent      * WARNING: Exit code = 0x8024402B
    2013-06-28    14:47:31:776     976    9cc    Agent    *********
    2013-06-28    14:47:31:776     976    9cc    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-06-28    14:47:31:776     976    9cc    Agent    *************
    2013-06-28    14:47:31:776     976    9cc    Agent    WARNING: WU client failed Searching for update with error 0x8024402b
    2013-06-28    14:47:31:778     976    d44    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {DDBABDE5-5A15-40AC-BDDB-5F57D66F1F0F}]
    2013-06-28    14:47:31:778     976    d44    AU      # WARNING: Search callback failed, result = 0x8024402B
    2013-06-28    14:47:31:778     976    d44    AU      # WARNING: Failed to find updates with error code 8024402B
    2013-06-28    14:47:31:778     976    d44    AU    #########
    2013-06-28    14:47:31:778     976    d44    AU    ##  END  ##  AU: Search for updates [CallId = {DDBABDE5-5A15-40AC-BDDB-5F57D66F1F0F}]
    2013-06-28    14:47:31:778     976    d44    AU    #############
    2013-06-28    14:47:31:779     976    d44    AU    Successfully wrote event for AU health state:0
    2013-06-28    14:47:31:779     976    d44    AU    AU setting next detection timeout to 2013-06-28 23:47:31
    2013-06-28    14:47:31:780     976    d44    AU    Setting AU scheduled install time to 2013-06-29 07:00:00
    2013-06-28    14:47:31:780     976    d44    AU    Successfully wrote event for AU health state:0
    2013-06-28    14:47:31:781     976    d44    AU    Successfully wrote event for AU health state:0
    2013-06-28    14:47:31:822     976    9cc    Report    CWERReporter finishing event handling. (00000000)
    2013-06-28    14:47:36:778     976    9cc    Report    REPORT EVENT: {FDB25906-04AC-4634-A580-F0913EFCF4B1}    2013-06-28 14:47:31:775-0400    1    148    101    {00000000-0000-0000-0000-000000000000}    0    8024402b    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x8024402b.
    2013-06-28    14:47:36:819     976    9cc    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-06-28    14:47:36:819     976    9cc    Report    WER Report sent: 7.6.7600.256 0x8024402b 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2013-06-28    14:47:36:819     976    9cc    Report    CWERReporter finishing event handling. (00000000)
    2013-06-28    14:50:17:955     976    9cc    Report    Uploading 1 events using cached cookie, reporting URL = http://susserver.com/ReportingWebService/ReportingWebService.asmx
    2013-06-28    14:50:17:959     976    9cc    Report    Reporter successfully uploaded 1 events.


    • 편집됨 notta 2013년 6월 28일 금요일 오후 7:24 Changes
    2013년 6월 28일 금요일 오후 7:21

모든 응답

  • 2013-06-28    14:47:36:778     976    9cc    Report    REPORT EVENT: {FDB25906-04AC-4634-A580-F0913EFCF4B1}    2013-06-28 14:47:31:775-0400    1    148    101    {00000000-0000-0000-0000-000000000000}    0    8024402b    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x8024402b.

    This is an unknown HTTP error code:

    WU_E_PT_HTTP_STATUS_NOT_MAPPED Http status other than 200, but not mapped above

    My guess is that something on the client is broken, given that your 1,999 other systems seem to be working fine. I would suggest starting with the System Update Readiness Tool, and if that doesn't find anything, then it may be the Windows Update Agent itself.

    I can't tell from the provided log entries what SP level this Win7 system is, so that might also be relevant.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    2013년 7월 8일 월요일 오전 12:30