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답변됨Remote Tools - Fatal RDP error occurred (0x80070709).

  • 2009년 5월 12일 화요일 오후 9:24CD Shriver 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     코드 있음
    Hey all,

    Recently I've been running into this error when I try to connect to some computers using Remote Tools.  The connection appears to connect, the screen goes black, then it goes back to disconnected with no error message.  I cropped the following from the clients RemoteControl.log file but there is only the one error message and I can't find any reference to this, other than some mentions of sharing printers which has nothing to do with SCCM.  I'm able to use Remote Desktop to connect to these very some PCs, and I can use Remote Tools to connect to other PCs.  Any ideas?

    Received OnAttendeeConnected event RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Permission granted for viewer 0 RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Beep thread started RemoteControl 5/12/2009 3:45:23 PM 948 (0x03B4)
    Changing color depth to 16 bpp RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Received OnControlLevelChangeRequest event RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Set view mode to 3 RemoteControl 5/12/2009 3:45:23 PM 3236 (0x0CA4)
    Fatal RDP error occurred (0x80070709).  Agent will terminate. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Server is no longer in use. Shutting down. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Beep thread terminating RemoteControl 5/12/2009 3:45:25 PM 948 (0x03B4)
    Closing RDP session RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)
    Remote Control Agent terminated normally. RemoteControl 5/12/2009 3:45:25 PM 3236 (0x0CA4)

답변

  • 2009년 6월 30일 화요일 오후 7:47BillWatkins 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     답변됨
    Had this problem with one machine and noticed the post above, so I downloaded the latest driver for my Nvidia Geforce 7600 GS driver (old driver dated 9/18/2008).

    After the update Remote Tools worked fine.  Doesn't make sense to get an RDP error like that in the log, but it worked.

모든 응답

  • 2009년 5월 20일 수요일 오후 2:52CD Shriver 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     코드 있음

    Anyone?

  • 2009년 6월 9일 화요일 오후 6:39WallyMSFT, 소유자사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Sorry, not experienced it, so I'd suggest contacting CSS.
    Wally Mead
  • 2009년 6월 11일 목요일 오후 1:19TrondErik 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     

    I have this problem too. Does anyone have a solution?

  • 2009년 6월 15일 월요일 오후 5:16WallyMSFT, 소유자사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    Did you see my response? It was to contact CSS. I've not heard of it before, and given that no one else had any thoughts to respond to the original post with for over a month, I'm guessing no one else has seen it either.

    Please do open a case with CSS, and then post back the resolution here for others in the event they run into it.
    Wally Mead
  • 2009년 6월 15일 월요일 오후 9:30Deb-GMRC 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    CD Shiver did you ever figure out why this was happening.  We are having the same issue with PCs in remote locations.  Thanks for any input.
  • 2009년 6월 16일 화요일 오후 12:20CD Shriver 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     
    No, I'm sorry, but I haven't made any progress with this at all. 
  • 2009년 6월 23일 화요일 오전 9:25TrondErik 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     제안된 답변
    Hi,

    Got a tips that the videocard driver maybe the problem here. I have not updated the drivers on the computer I get the error message from, but will try it out.

    -Trond Erik
    • 답변으로 제안됨TrondErik 2009년 7월 2일 목요일 오후 1:15
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  • 2009년 6월 30일 화요일 오후 7:47BillWatkins 사용자 메달사용자 메달사용자 메달사용자 메달사용자 메달
     답변됨
    Had this problem with one machine and noticed the post above, so I downloaded the latest driver for my Nvidia Geforce 7600 GS driver (old driver dated 9/18/2008).

    After the update Remote Tools worked fine.  Doesn't make sense to get an RDP error like that in the log, but it worked.