2007년 1월 10일 수요일 오전 1:44
I have a client running SBS2003 with clients running Office 2003. They use a Public Folder to store shared Contacts. In that Contact folder there is a Distribution list with approximately 130 email addresses.
From Outlook I cannot open that DL directly from within the PF. I can send email to the list, I can create a new email, put that DL in the To: field and expand it, but I cannot open it directly. This is a problem for editing the list, of course. The error message is "Insufficient memory on the Exchange Server", but that seems to be a furfie, as the server has 2GB RAM and no other memory issues are evident, especially when the client can open it.
I can move the DL to the Outlook Contacts folder, open it, modify it and then move it back, but that's all a bit convoluted.
Any thoughts, anyone?
2007년 4월 3일 화요일 오후 5:45
I have a very similar problem. Our (large) environment is Exchange 2003, Outlook 2003, Windows Server/Active Directory 2003, Windows XP.
One of my users has a local DL in their mailbox Contacts folder. Opening the message generates the same error: "Can't open this item. There is not enough memory available on the Microsoft Exchange Server computer to perform the operation. Contact your system administrator". Using MAPI Editor, the error code is "MAPI_E_NOT_ENOUGH_MEMORY", which is basically the same thing.
Like BrissieSBS, the DL can be selected when addressing an email, and it can be expanded. I am also able to open and save the list using Outlook Web Access. The only odd thing I have noticed is that the display version of some of the addresses in the DL seems to have a semi-colon then TAB character after the name. I suspect the list has been imported from a spreadsheet or something like that.
I have noticed that all the entries in the DL have a globe next to them, as if they are Contact entries from AD. They are not. Neither are they local contacts from the Mailbox. When I add a custom recipient using OWA, the icon next to the entry is a data/punch card, as one would expect.
2007년 4월 3일 화요일 오후 5:57
I can't be sure, but this might be relevant: http://support.microsoft.com/default.aspx/kb/894530
2007년 4월 3일 화요일 오후 10:06
Thanks for the link. Not sure that it will help as it isn't OWA that I have a problem with. They are trying to open it with Outlook (2003) using the Folder view. When they try to edit the DL it generates that error though, so it would seem to be related. It opens fine when moved to Outlook Contacts though, which is the odd part. That may be because there are more contacts in their Outlook than in the PF Contacts. Also, it works on some (moving to Outlook Contacts that is) but not others, so I will check to see how many other contacts they have to see if this is another link.
2007년 4월 4일 수요일 오후 6:44I may be mistaken, but I believe there is a 32K size limit on Distribution lists stored on Exchange. The number of actual contacts this much storage can contain will obviously vary, but I've seen list with 500+ contacts in them. A trick which sometimes works is to store the distribution list in a PST file instead of an online exchange store and to work with it from there.
2007년 5월 19일 토요일 오전 7:59
I had the same problem. Exchange server has a limit of 15kbytes according to the article, http://support.microsoft.com/default.aspx/kb/894530/en-us.
Apparently one of my users had created a DL with OWA that exceeded this, so no one could edit it with Outlook directly.
However, if I select create a new mail message, click on To..., select the contact list containing the DL in the " show names from the:" box, right click the DL and select properties, I can now edit it. To avoid this path, I saved part of the list using save as following the instructions in the article; http://support.microsoft.com/kb/238569/en-us. I broke this particular list into three parts which I can now edit using the regular path in outlook.
Then I created a new DL that had the 3 sub-group DL's as members so I could send messages to just one address.
2007년 8월 7일 화요일 오전 12:25Good one PrarieNerd. I had the same problem with a DL stored in a Public Folder which only had about 100 contacts. I'm not sure what caused it because we don't use OWA, but by moving the DL into my archive.pst I was able edit the list. I made 2 lists out of the original 1, moved them back into the Public Folder and all was fixed.
2010년 12월 27일 월요일 오후 6:23
Ok, here is what I did to work around the "Can't open this item. There is not enough memory available" issue.
- First, Click the Contacts Tab.
- Second, restore down to where you can see both your desktop and your Contacts.
- Third, drag the Distribution List (DL) that you aren't able to open to your desktop.
- Fourth, I was now able to open and edit the list.
- Fifth, drag the DL back into the Contact area of Outlook. You will now have the DL listed twice.
- Sixth, delete the old DL that you were originally unable to open.
This totally worked for me!
- 답변으로 제안됨 Sonny 49 2010년 12월 27일 월요일 오후 6:23
2011년 3월 8일 화요일 오후 4:42
Nice work around, thanks for the tip.
2012년 4월 23일 월요일 오후 5:10I had the same experience with a distribution list from the Public Folders and was able to delete it by logging into OWA and deleting it from there.
2012년 6월 4일 월요일 오후 4:15This was really helpful - in my case I couldn't delete the contacts however. I found that right clicking and using 'Move To', then choosing Deleted Items got rid of them (Outlook complained, but did clear out the old contact groups).
2012년 7월 16일 월요일 오후 1:53In my case, we are unable to edit the contacts in the contact group after upgrading to Outlook 2010. We have Exchange 2k3 and the contacts are under the public folder. The contacts were able to edit from Outlook 2007, but not 2010. Any suggestion?