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For some users Lync client is getting disconnected frequently in of my remote location

질문 For some users Lync client is getting disconnected frequently in of my remote location

  • 2012년 2월 29일 수요일 오후 7:31
     
     
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    For some users Lync client is getting disconnected frequently in of my remote location, this was working fine before, only since few days we are getting this issues. the Lync is working fine in local where the Lync server are installed. I have checked Lync servers performance I did not find any issues.

    Now how can isolate where the issues is..?  Pls advise 

    Kris

     

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  • 2012년 2월 29일 수요일 오후 7:46
     
     
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    enable lync client logging to see what exactly is happening. Is his happening with all uses in the same location or with some users. What if you connect those users on computers where users are not disconnecting. Where is the datacenter and what exactly the bandwidth is between datacenter where lync server is and remote location.

    If answer is helpful, please hit the green arrow on the left, or mark as answer. Salahuddin | Blogs:http://salahuddinkhatri.wordpress.com | MCITP Microsoft Lync

     
  • 2012년 3월 1일 목요일 오전 2:57
     
     
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    Hi,

    This can be a prolem with the connectivity from the location to Lync Server. Lync clients are checking the status with the server every couple of minutes and by that time it couldn't able to talk to the server, it'll disconnect and try connecting again. do a simple ping test. just put a continues ping to the FE server FQDN and see the status of it when client goes down.

    Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2 Z-Hire -- Automate IT Account creation process ( AD / Exchange / Lync )

     
  • 2012년 3월 5일 월요일 오전 5:42
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    Hi.

    Maybe there are somethng wrong with edge server, please run lync server logging tool on edge server and get more logs about this issue.

    About lync server logging tool, please read the following article:

    http://technet.microsoft.com/en-us/library/gg558599.aspx

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.