cannot start default website in IIS 6 - process cannot access the file because it is being used by another process
-
2009년 7월 30일 목요일 오전 12:39
I'm trying to start the default website in IIS but I'm getting an error message that says "The process cannot access the file because it is being used by another process".
I'm running IIS 6 on Windows Server 2003.
모든 응답
-
2009년 7월 30일 목요일 오전 11:04
Hello GilbertF,
Based on the experience, if there is some process has already open or run the file that IIS tries to launches, the error message can occur. The error message means another process already handles the file.
To check the possible cause, you can logon the problematic server which holds that file with administrate credential, and then you may dump all handle information with running following command.
handle > serverhandle.txt
Download: Handle
http://download.sysinternals.com/Files/Handle.zip
You may analyze the serverhandle.txt to check which process was handling that file, and then kit that process if possible.
Afterwards, please launch IIS default website again to check if the issue can be fixed.
Meanwhile, as the issue is more related to IIS, I would also like to suggest that you initial a new post in the IIS discussion forum for further help.
IIS Discussion forum
Hope the information can be helpful.
This posting is provided "AS IS" with no warranties, and confers no rights.- 답변으로 표시됨 David Shen 2009년 8월 5일 수요일 오전 2:13
-
2009년 8월 7일 금요일 오후 2:48
The problem was SKYPE!!!! Turn off Skype and try again.
- 답변으로 제안됨 umair1234 2011년 1월 6일 목요일 오후 9:30
-
2009년 8월 10일 월요일 오전 3:05Hi HGGA337,
Thanks for your sharing.
This posting is provided "AS IS" with no warranties, and confers no rights. -
2009년 8월 12일 수요일 오전 4:57
I had Citrix Password Manager trying to use port 443, same as IIS. I removed port 443 from IIS default website and then it started right up. I used netstat -aon to see the ports that were being used.- 답변으로 표시됨 David Shen 2009년 8월 14일 금요일 오전 3:05
-
2009년 8월 12일 수요일 오전 7:33
Hi GilbertF,
Glad to hear that you have found the root cause of the issue and resolve it.
Your are right. Based on my further research, if we have configured the default website to require SSL, IIS service ties to check TCP port 443. If the port is occupied and used by other process, the default website process could be failed to start like what you have found.
Hope this can be helpful for others.
This posting is provided "AS IS" with no warranties, and confers no rights. -
2009년 10월 29일 목요일 오전 3:49I had a similiar issue setting up IPP printing on a file server. I resolved this by using netstat -aon to view if any other processes were listening on port 80 and in another command prompt I use tasklist to view what the process was by cross referencing the PID. The solution was to se the web site to another TCP port.
-
2011년 3월 4일 금요일 오전 8:38
Yes, you are right.
The problem is with the Skype only. It seems Skype use the default port of IIS.
I log out from Skype and Start the "defaultwebsite" it works.
After starting you can again start Skype.
Thanks
- 답변으로 제안됨 CADmageren 2011년 3월 23일 수요일 오전 9:29
-
2011년 3월 29일 화요일 오후 2:08
Unbelievable!!! Closing Skype solved the Problem.
not to face this issue again:
go to "Connection" under "Advanced" in Skype Options and uncheck "Use port 80 and 443 as alternatives for incoming connections"
- 답변으로 제안됨 georgeszorba 2011년 3월 29일 화요일 오후 2:08
-
2011년 4월 2일 토요일 오전 6:28
unbelievable , I been struggling with the problem for hours , nothing showing up with netstat, can believe skype giving me such a headache , thanks man , owe you big time.The problem was SKYPE!!!! Turn off Skype and try again.
-
2012년 5월 2일 수요일 오전 7:51
Hi David Shen!
I has problem with windows server 2003. "Cannot start default website in IIS 6 - process cannot access the file because it is being used by another process"
Then re-boot the server with an error. I just restart IIS Admin Service in Service. I think by Skype, but the server does not install Skype. You can send file Handle.zip for me?
Email: Tuan89.it@gmail.com
Thanks your for support!!!
- 편집됨 Tuan Nguyen 9889 2012년 5월 2일 수요일 오전 7:52
-
2012년 5월 3일 목요일 오후 4:30
Hi David Shen!
I have problem with IIS 6.0 in windows server 2003. I need help me. My server is not installed Skype and yahoo. But I can't Search problem it. you can see the image below.

