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Live Meeting - whiteboard not working "loading image"

    Question

  • Hello together,

    I have deployed OCS 2007 R2 over windows server 2008 R2 Enterprise, and I am testing all the features.

    I can use Communicator 2007 R2 without any problems internally and externally

    I can use Live Meeting 2007 internally with no problem (all features e.g.: Whiteboard, Share Powerpoint presentation etc.) but the external (remote users) users can not use the Whiteboard features. The Live Meeting displayed message: Loading image...

    can anybody help me to fix the problem??

    Any help would be much appreciated!
    • Moved by Ben-Shun Zhu Thursday, September 09, 2010 7:15 AM better post here (From:Live Meeting General Discussion)
    Wednesday, September 08, 2010 3:27 PM

Answers

  • Hello together,

    I found the problem: on the Front-End server was "blank.png" file broken. (File for Whiteboard feature)

    (C:\Program Files\Microsoft Office Communications Server 2007 R2\Web Components\Data MCU Web\WWW\SlideFiles\Blank.png)

    • Marked as answer by FatStas Monday, September 13, 2010 7:02 AM
    Monday, September 13, 2010 7:02 AM

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