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Lync 2010 - Browser Helper & Lync Add-on

    Question

  • We are rolling out Lync 2010 via SCCM.  One of the things we've noticed is that Lync automatically installs two brower add-ons: Lync 2010 - Browser Helper & Lync Add-on.  Is there any way not to install these?  or at least install them with the default of being disabled?

    Otherwise, the users get prompted that "The Lync browser helper is ready for use" and asks if they want to enable it. 

    Thanks

    Tuesday, December 04, 2012 4:12 PM

Answers

  • When you install Lync, the two IE add-ons are automatically installed, you can’t choose not to install them. You can disable the IE add-ons by click IE Tools/Manage Add-ons to disable these two add-ons manually.


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    Wednesday, December 05, 2012 6:36 AM
  • The registry key for Lync IE add-on is EnableBHOSmartTags Located at HKEY_CURRENT_USER\Software\Microsoft\Communicator.

    Maybe you can change the registry or delete the file OCHelper.dll by modifying the install script.


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    Monday, December 10, 2012 8:03 AM

All replies

  • When you install Lync, the two IE add-ons are automatically installed, you can’t choose not to install them. You can disable the IE add-ons by click IE Tools/Manage Add-ons to disable these two add-ons manually.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, December 05, 2012 6:36 AM
  • Thank you.  I know that each user can disable them individually.  I was looking for a solution that would not depend on the user doing that.

    I think we can modify the install script so that those registry keys are deleted.

    Thanks

    Wednesday, December 05, 2012 12:44 PM
  • The registry key for Lync IE add-on is EnableBHOSmartTags Located at HKEY_CURRENT_USER\Software\Microsoft\Communicator.

    Maybe you can change the registry or delete the file OCHelper.dll by modifying the install script.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, December 10, 2012 8:03 AM
  • As the further test, EnableBHOSmartTags didn’t work.

    Here is the right registry key. Hope it helpful for others view this thread.

    Check the following link.

    http://smulpuru.wordpress.com/2012/08/07/disable-particular-ie-add-on-via-registry/

    Find out the class ID of Lync add-on.

    Then find the class ID in registry key.

    Open the path [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}. It is for Lync add-on.

    There is no Flags registry key, you should create it manually.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, April 11, 2013 8:00 AM
  • ABSOULTY AMAZING. THE FIX FOR THIS IS TO TURN IT OFF OR DISABLE IT.

    DOES ANYONE ELSE FIND THIS ABSURD?

    Wednesday, October 23, 2013 8:31 PM