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integrate Cisco Unitity with MS Lync 2010

    Pergunta

  • Hi All,

    We have a customer with Cisco Unity and they want to integrate it with Lync 2010  for having voice mail on lync client.

    Is there a way to integrate Cisco Unity with MS Lync?

    Regards.


    Regards. José Osorio.
    terça-feira, 15 de março de 2011 20:36

Respostas

  • Sorry, but there isn't any existing way to do this. The only supported voicemail for Lync Enterprise Voice users is Exchange UM. 
    • Sugerido como Resposta Tom PacykMVP quinta-feira, 31 de março de 2011 22:43
    • Marcado como Resposta Jose Osorio R. _ sexta-feira, 1 de abril de 2011 01:31
    sexta-feira, 18 de março de 2011 17:17

Todas as Respostas

  • Sorry, but there isn't any existing way to do this. The only supported voicemail for Lync Enterprise Voice users is Exchange UM. 
    • Sugerido como Resposta Tom PacykMVP quinta-feira, 31 de março de 2011 22:43
    • Marcado como Resposta Jose Osorio R. _ sexta-feira, 1 de abril de 2011 01:31
    sexta-feira, 18 de março de 2011 17:17
  • The way we are using lync with Unity is by setting up "Remote Destinations".  Lets say my desk phone is 8311 and my lync extension is #8311.  I setup the remote destination to ring both extensions when 8311 is called and as long as you do not "Decline" the Lync call it will get picked up by Unity.  Not at all a true integration but it was an acceptable work around for us since we wanted to maintain our Cisco phone infrastructure and implement Lync for our softphone option since we use M$ IM client and voip is built in.  If you're in a large environment, this may require a bit more manual config than you are planning for.

     

    Thanks,

    Fitz

    • Sugerido como Resposta Slaybot terça-feira, 26 de abril de 2011 19:01
    terça-feira, 26 de abril de 2011 19:00
  • Fitz,

    Did you manage to get any kind of MWI working on the Lync client when you deployed in this manner?

    Jed

    [Update]

    I think my query is already answered here:

    http://social.technet.microsoft.com/Forums/en-US/ocsvoice/thread/93fef54b-eacc-4367-840b-e90aaf73df28/

    • Editado JedE segunda-feira, 10 de outubro de 2011 09:24
    sexta-feira, 7 de outubro de 2011 14:37
  • @ Slaybot

    we have just set up a similar environment, but the calls never get to unity...if someone calls me or i call someone within our org with the Lync client, and they dont pick up the phone call never reaches unity it goes to a fast busy. Help?

    sábado, 10 de março de 2012 18:05