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Lync Client Conversation History

    Întrebare

  • Currently I have a standard Lync server that I have setup to replace Skype for our office,so far it has been working nicely. But one thing I have noticed, and some of my users have noticed is that unlike Skype conversation history is not saved when I reopen the dialog box. It can be seen in Outlook, but I would like to know is there anyway to pull up conversation if I start talking to some again after I close out the dialog box. 

    Any insight would be great!

    21 februarie 2012 21:29

Răspunsuri

  • No, Unfortunately that's not possible. Your users will need to go to the Outlook conversation history folder and review the history there, but it will not appear in the newly opened conversation window.

    Certified IT Professional Lync Server 2010 / Exchange 2007 - http://www.uwictpartner.be
    If you think my post is the answer to your question, please mark it as answer so future visitors can easily find it.

    23 februarie 2012 07:07

Toate mesajele

  • Yes, you can continue a conversation. In Lync, Just click on "Conversations" tab. Dbl Click on any historical conversation to continue it.

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    21 februarie 2012 23:49
  • Hi Matt,

    I click the conversation tab, the thing is lets say I close out the dialog box, and reopen the dialog box, the conversation history is gone.

    22 februarie 2012 18:25
  • No, Unfortunately that's not possible. Your users will need to go to the Outlook conversation history folder and review the history there, but it will not appear in the newly opened conversation window.

    Certified IT Professional Lync Server 2010 / Exchange 2007 - http://www.uwictpartner.be
    If you think my post is the answer to your question, please mark it as answer so future visitors can easily find it.

    23 februarie 2012 07:07
  • why is not possible? its possible rowe wants to have history tab functionality and of corse its possible. history is saved in outlook and history tab is uses ews for showing history, so if you want to have history in your history tab you must add autodiscover record for exchange and in your lync history tab will show your lync history. if any question i can help you for its working.

    history tab
    5 martie 2012 20:35
  • Hi Matt,

    I click the conversation tab, the thing is lets say I close out the dialog box, and reopen the dialog box, the conversation history is gone.

    why is not possible? its possible rowe wants to have history tab functionality and of corse its possible. history is saved in outlook and history tab is uses ews for showing history, so if you want to have history in your history tab you must add autodiscover record for exchange and in your lync history tab will show your lync history. if any question i can help you for its working.
      hist
    5 martie 2012 20:41
  • Hi Matt,

    I click the conversation tab, the thing is lets say I close out the dialog box, and reopen the dialog box, the conversation history is gone.

    why is not possible? its possible rowe wants to have history tab functionality and of corse its possible. history is saved in outlook and history tab is uses ews for showing history, so if you want to have history in your history tab you must add autodiscover record for exchange and in your lync history tab will show your lync history. if any question i can help you for its working.
      hist

    Hej Giorgi, can u help me out how to setup history to show in Lync under the conversation tab instead of having it in outlook? What do you mean I have to add autodiscover record ?
    8 ianuarie 2014 07:45
  • Clarification:

    If you're on Lync for Enterprise, when you dbl click on the historical conversation it opens in Outlook and defaults to an email response. To continue the Lync conversation, you have to go to the Ribbon and under the Respond section, choose the drop down IM > Reply with IM.

    24 ianuarie 2014 14:44