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Anyone having problems?

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  • yeap. some of my users including my helpdesk cant log in with the SSO, any body else??

    Wednesday, June 22, 2011 3:14 PM
  • Same here. North America - Utah.

    Not all users affected, but am hearing more and more are. I cannot create a ticket but another admin can. Last I saw Health Dashboard was green across the board.

     

    Not cool MS

    Wednesday, June 22, 2011 3:16 PM
  • Same here, Kansas.  Started out seeing Outlook randomly disconnecting from Exchange, and then finally totally disconnected.  Also can't get their health dashboard to even load.
    Wednesday, June 22, 2011 3:18 PM
  • BPOS support confirmed they are seeing a connectivity issue with outlook and SSO

    Wednesday, June 22, 2011 3:22 PM
  • Yup, we're down too.  Texas.
    Wednesday, June 22, 2011 3:22 PM
  • We had a couple of users who couldn't log in via SSO around 9 MDT.  Now we've gotten reports from 20-30.  Oh joy!
    Wednesday, June 22, 2011 3:27 PM
  • Having multiple users unable to sign in with the SSO in CA.  OWA is working for now...
    Wednesday, June 22, 2011 3:30 PM
  • Looks like the health dashboard is down too lol. 
    Wednesday, June 22, 2011 3:31 PM
  • Looks like the health dashboard is down too lol. 

    pwnt, maybe it's Lulzsec
    Wednesday, June 22, 2011 3:36 PM
  • Didn't you hear they got hacked too?

    http://ifoundtheinter.net/?p=77 

    Besides this seems to be par for our BPOS experience.


    Wednesday, June 22, 2011 3:38 PM
  • We down to in Calif. OWA is very very slow to respond. Sign On tool fails.

    I talked to BPOS support and he couldn't even generate a support ticket because that system was down also.

    THIS LOOKS VERY VERY SERIOUS.

     

    Wednesday, June 22, 2011 3:41 PM
  • Having problems here too. North America Canada.

    SSO intermittantly not working for all of my users and the Microsoft Health dashboard is down for me.

     

    Wednesday, June 22, 2011 3:42 PM
  • Down here in NY Health dashboard is also down
    Wednesday, June 22, 2011 3:43 PM
  • Looks like we're back up...OWA, EAS and Outlook connectivity were all down.  Health dashboard is still down...
    Wednesday, June 22, 2011 3:45 PM
  • Two locations (FL & TN) having problems as well.  Dashboard shows "server error".....no RSS feed update.  Nice work.  Hope they do a better job with the Office365 product.
    Wednesday, June 22, 2011 3:45 PM
  • Users are reporting cannot login to Microsoft Online Services...
    Wednesday, June 22, 2011 3:46 PM
  • I was able to get into webmail finally and send some test msgs. Still can't sign in to the SSO.
    Wednesday, June 22, 2011 3:46 PM
  • Users in CA are reporting that they can not get Outlook or SSO to connect, was able to get them logged in to OWA, although OWA is loading slowly.

     

    Have been trying to load the System Health Dashboard for at least 15 minutes and it's a giant FAIL. So what site are we suppoed to check to see if the health dashboard is up???

    Wednesday, June 22, 2011 3:49 PM
  • Some user in NY and London are having problmes..
    Wednesday, June 22, 2011 3:51 PM
  • "So what site are we suppoed to check to see if the health dashboard is up???"

     


    The Health Dashboard Health Dashboard of course! Too bad it's also hosted on the same server as the first Health Dashboard. Which is clearly the same server as BPOS overall.

    MS, time to get your s**t together. I'm so tired of this.


    • Edited by fenster1977 Wednesday, June 22, 2011 3:55 PM
    Wednesday, June 22, 2011 3:53 PM
  • Outlook, SSO, Admin Page, and Health page all unavailable.  St. Louis, MO.

    Wednesday, June 22, 2011 3:55 PM
  • Having the same issues in San Diego CA. 2nd time in two months we've had connectivity issues.
    OWA was working but not now.

    Wednesday, June 22, 2011 3:55 PM
  • The Health Dashboard Health Dashboard of course! Too bad it's also hosted on the same server as the first Health Dashboard. Which is clearly the same server as BPOS overall.

    MS, time to get your s**t together. I'm so tired of this.


    As the health dashboard says, you may have lost your internet connection ;)
    Wednesday, June 22, 2011 3:55 PM
  • I contacted them and they told me they are experiencing sign on issue, i told them you not only experiencing that you also experiencing webaccess issue.. I'm very disspointed in bpos this is the 4 down in 2 months and this is supposed to be reliable. We went from in house groupwise to hosted Microsoft bpos not only we're getting culture shock we're getting down time.. :(

     


    Bseche
    Wednesday, June 22, 2011 3:55 PM
  • Our connection in NY is completely hit or miss.  Its like we are connected via a 9600 baud modem. 

    The health monitor is completely FUBAR.  MS, throw us a bone here and let us know what is happening.

    Wednesday, June 22, 2011 3:57 PM
  • I contacted them and they told me they are experiencing sign on issue, i told them you not only experiencing that you also experiencing webaccess issue.. I'm very disspointed in bpos this is the 4 down in 2 months and this is supposed to be reliable. We went from in house groupwise to hosted Microsoft bpos not only we're getting culture shock we're getting down time.. :(

     


    Bseche

    We're in a similar situation. We just migrated over from an aging in-house exchange server to BPOS. Our server may have been old, but it was reliable. This outage coupled with the huge one in May may just mean we will be leaving BPOS. This may have turned out to be a costly mistake.

     

    Wednesday, June 22, 2011 4:01 PM
  • Same here, r migrated from Clustered Exchange 2003 in house which we seldom had an issue with to this because

    owner does not want to have anything inhouse.

    Wednesday, June 22, 2011 4:07 PM
  • Part of MessageOps Exchange Online Monitoring application is a built in chat app, which allows users of the service to chat with one another, if you are interested in hearing what others are saying you can do directly to the chat at:

    http://www.shoutmix.com/?messageops

    or download Exmon from our site and report your status:

    http://www.messageops.com/software/exchange-online-monitor-v2

    Direct link to client:

    http://www.messageops.com/downloads/MessageOpsExchangeOnlineMonitorv2.zip

    Chad


    Chad Mosman, MessageOps | www.MessageOps.com
    Wednesday, June 22, 2011 4:08 PM
  • Part of MessageOps Exchange Online Monitoring application is a built in chat app, which allows users of the service to chat with one another, if you are interested in hearing what others are saying you can do directly to the chat at:

    http://www.shoutmix.com/?messageops

    or download Exmon from our site and report your status:

    http://www.messageops.com/software/exchange-online-monitor-v2

    Direct link to client:

    http://www.messageops.com/downloads/MessageOpsExchangeOnlineMonitorv2.zip

    Chad


    Chad Mosman, MessageOps | www.MessageOps.com

    I almost prefer to air my dirty laundry on these public forums so others know of the BPOS issues we have.
    Wednesday, June 22, 2011 4:10 PM
  • We just purchased a few licenses to evaluate BPOS and services are already down!?... I'm starting to think moving to BPOS isn't a good idea.
    Wednesday, June 22, 2011 4:11 PM
  • It's not a good idea, or i can give you advise based on my experience to help you. Read my prior post
    Bseche
    Wednesday, June 22, 2011 4:12 PM
  • We are moving back to in house after only 4 months of BPOS fun times
    Orion
    Wednesday, June 22, 2011 4:13 PM
  • Part of MessageOps Exchange Online Monitoring application is a built in chat app, which allows users of the service to chat with one another, if you are interested in hearing what others are saying you can do directly to the chat at:

    http://www.shoutmix.com/?messageops

    or download Exmon from our site and report your status:

    http://www.messageops.com/software/exchange-online-monitor-v2

    Direct link to client:

    http://www.messageops.com/downloads/MessageOpsExchangeOnlineMonitorv2.zip

    Chad


    Chad Mosman, MessageOps | www.MessageOps.com

    Seriously?

    No thanks. I prefer to complain here, if that's okay with MS.

     

    EDIT: Sorry...I assumed this was a new MS-provided tool. If not, my apologies for the snark.
    Wednesday, June 22, 2011 4:14 PM
  • As a Support Engineer, I will confirm an outage.  This all the information I have at this time.

    Vickie

    BPOS Support

    Wednesday, June 22, 2011 4:15 PM
  • About an hour ago, some customers began experiencing intermittent issues connecting to services served from the North American data center, including access to the Service Health Dashboard. We are actively working to restore service and identify the issue. We will provide an update within 30 mins. We sincerely apologize to our customers for any inconvenience this may cause them.

    Wednesday, June 22, 2011 4:16 PM
  • It's not a good idea, or i can give you advise based on my experience to help you. Read my prior post
    Bseche

    Agreed.
    Wednesday, June 22, 2011 4:16 PM
  • C'mon all. Chad is trying to help. Don't jump on him because MS can't sort themselves out.

    How many of you have learned something or got a good tip here from Chad? Sheesh.

    Back to the real news: not bloody again....


    fenster - snark rebuttal withdrawn 0)
    Wednesday, June 22, 2011 4:17 PM
  • We just purchased a few licenses to evaluate BPOS and services are already down!?... I'm starting to think moving to BPOS isn't a good idea.
    I'd advise against it as well.  We are going to stick it out through the Office 365 transition out of pure masochism, but it's doubtful we'll bring any of our clients to MS hosted applications in the forseeable future.
    Wednesday, June 22, 2011 4:19 PM
  • Thanks for the update.. I have attorneys to relay the message to... :(

    Bseche
    Wednesday, June 22, 2011 4:20 PM
  • It took you an hour to give us information not even an update.  To everyone that is new to BPOS welcome to Microsoft Hosted Services.
    Wednesday, June 22, 2011 4:24 PM
  • I will start another thread with just updates.

    Vickie - BPOS Support

    Wednesday, June 22, 2011 4:28 PM
  • Down in Chicago... Health Dashboard down too
    Wednesday, June 22, 2011 4:29 PM
  • The source of the network errors has been identified, and defective hardware has been replaced. Some users may be seeing restoration of the service. Our next update will be within 30 minutes.
    Wednesday, June 22, 2011 4:32 PM
  • The source of the network errors has been identified, and defective hardware has been replaced. Some users may be seeing restoration of the service. Our next update will be within 30 minutes.

    Well, I'm glad we got some feedback on the cause.

    But a hardware failure? Isn't the point of having a cluster environment is to avoid going down due to a hardware failure?

     

     

    Wednesday, June 22, 2011 4:36 PM
  • The source of the network errors has been identified, and defective hardware has been replaced. Some users may be seeing restoration of the service. Our next update will be within 30 minutes.

    Well, I'm glad we got some feedback on the cause.

    But a hardware failure? Isn't the point of having a cluster environment is to avoid going down due to a hardware failure?

     

     


    Ohh my the number reason we went to you guys is because there's not supposed to be no down time or "switch" if any hardware fails we can lay over..Are you really clustering, NO virtualization.. Sorry a little upset. I appreciate your feedbac

    Bseche
    Wednesday, June 22, 2011 4:39 PM
  • We are too.
    Tim Elmore
    Wednesday, June 22, 2011 4:40 PM
  • I'd advise against it as well.  We are going to stick it out through the Office 365 transition out of pure masochism, but it's doubtful we'll bring any of our clients to MS hosted applications in the forseeable future.

    Moving on the cloud was supposed to be our salvation... We tried 365 but it apparently won't get its BES any time soon so we decided to try BPOS... But so far, with today's events, I'm not impressed.

    Still down here.

    Wednesday, June 22, 2011 4:41 PM
  • Still unable to sign on.

    Now seeing an error in the sign on tool stating that it is "Unable to download and install the certificate for Microsoft Online Service". Never saw this error before

    Wednesday, June 22, 2011 4:44 PM
  • We get the error " Unable to determine if the current version of the client is supported." for the SSO.

    Can get in via webmail but did MS upgrade something and not tell us we needed a new SSO?

    Wednesday, June 22, 2011 4:55 PM
  • Email delivery to internal and external users is on time, most of my users are running on webmail, still no sso login.

    Wednesday, June 22, 2011 4:56 PM
  • System seems to be slowly coming back up. Some users are now able to sign in and run Outlook, while others are still gettting errors during the sign in.

     

    Wednesday, June 22, 2011 5:00 PM
  • We get the error " Unable to determine if the current version of the client is supported." for the SSO.

    Can get in via webmail but did MS upgrade something and not tell us we needed a new SSO?


    Not that I'm aware of, no.

    Vickie

    Wednesday, June 22, 2011 5:00 PM
  • Monitoring indicates services are returning to health. However, the Sign In application and the Service Health Dashboard still showing intermittent access errors. Next update within 30 mins.
    Wednesday, June 22, 2011 5:03 PM
  • Able to login intermittenly, keep closing and ending the SSO process seems to work at times..
    Wednesday, June 22, 2011 5:10 PM
  • We get the error " Unable to determine if the current version of the client is supported." for the SSO.

    Can get in via webmail but did MS upgrade something and not tell us we needed a new SSO?


    Not that I'm aware of, no.

    Vickie


    I don't think so. There was a note a while ago about dropping support for the 1418 release, but anything newer should be OK.

    I thought I had misread the notice and downloaded the current 1442 release on one of my machines, but still no joy. That's not the problem.

    Wednesday, June 22, 2011 5:12 PM
  • Users having trouble accessing Exchange Online via the Sign In application can access their e-mail via Outlook Web Access (OWA): https://red001.mail.microsoftonline.com/owa/
    Wednesday, June 22, 2011 5:26 PM
  • As of 10:30 Pacific time all of my users are signed in and back online (using Outlook). Hope it stays this way.

     

    Wednesday, June 22, 2011 5:35 PM
  • I've only got one user out of 30 that is having issues getting signed in. Illinois
    Wednesday, June 22, 2011 5:39 PM
  • everything seems to be working here
    Wednesday, June 22, 2011 5:43 PM
  • All seems fine here in our office in San Diego now.
    Still cannot access the Services Health dashboard.

    Wednesday, June 22, 2011 5:50 PM
  • Service appears to have been restore for the Sign In application, and customers are indicating success in accessing their services. The Service Health Dashboard continues to exhibit intermittent access problems, and work to restore Dashboard access continues. Next update within 30 minutes.
    Wednesday, June 22, 2011 5:50 PM
  • We are finally up too.    Something always happens when we migrate a bunch a users over. heh
    Wednesday, June 22, 2011 5:58 PM
  • Service for the Service Health Dashboard has been restored, and customers are reporting the ability to access all services. Thank you for your patience during this morning's incident. We understand that any disruption in service may result in a disruption to your business, and we apologize for any inconvenience this incident caused.
    Wednesday, June 22, 2011 6:32 PM
  • Single Sign in is still not working in Sioux Falls, SD.  Anyone else still experiencing issues?  Everything else seems to be working fine but we still have users that are getting "The client was unable to establish a secure connection with the server.  Please try signing in again."


    Back working again now.  Must just not have been patient enough.

    • Edited by DerekDu Wednesday, June 22, 2011 9:42 PM
    Wednesday, June 22, 2011 7:53 PM
  • Back to normal here in Vancouver, BC.
    Wednesday, June 22, 2011 9:14 PM
  • Massachusetts - Several users are down in our company.  I read in the Seattle Times that Microsoft said we should be on-line again - Apparently, not.
    Thursday, July 21, 2011 7:43 PM