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Outlook 2010 error "Cannot open your default email folders. The information store could not be opened."

    Question

  • I had to reset my computer back to factory specs because i got a virus. I re installed my MS Office 2010 and my Pub 2010. i cannot open my outlook, and when i try not only do i get this error(Cannot open your default email folders. The information store could not be opened.), but it also asks for permission before it even tries, which it never did before.

    I'm pretty green when it comes to Software, so please, if you can, make it simple. I'm looking at some of these posts and thinking...im screwed!!LOL

    thanks ahead of time

    B

    Sunday, December 30, 2012 11:34 PM

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