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Lync meeting screen sharing request control accepted but I don't have control?

    Question

  • Just was in a Lync meeting where the other person shared his screen, I requested control, he accepted, but nothing happened.

    So to describe what happened in more detail...

    1. An online meeting was scheduled by me.

    2. I joined the meeting through the Lync Client as the leader, and also used a phone to dial in to the conference (didn't want to use built-in mic/speaker)

    3. The other person joined using the Attendee (he doesn't have Lync)

    4. The other person shared his desktop which worked fine.

    5. I requested control

    6. He accepted the request

    7. Nothing happens and I do not have control of the shared desktop. There was no error message saying something failed or any other indication that something didn't work. I just simply didn't have control over the shared desktop despite the control request being accepted.

    Update: I removed the screen sharing, and the other person shared an application window only, and the control request worked fine... Although this worked out, I'd still like to find out what prevented the control request to not work for screen sharing...

    Any ideas? Could it be some security setting on his desktop that prevents someone else taking control (but still allow screen sharing)?


    me


    • Edited by eyesoft2222 Thursday, April 12, 2012 6:48 PM
    Thursday, April 12, 2012 6:38 PM

All replies

  • Hello,

    I think it will be more appropriate to post your question to the Lync forum:

    http://social.technet.microsoft.com/Forums/en-US/category/ocs

    Thanks,

    Simon

    Friday, April 13, 2012 7:02 AM
    Moderator