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Encountering application hang upon joining the Live Meeting

    Question

  • Hello,

    On a new Windows 8 laptop, I received several hang situations of the Live Meeting full client, immediately after entering the session, where the tone was still audible but the window screen was frozen.

    I had to kill the process via Task Manager since it could not be terminated regularly and rejoin the session. I can send in one of the AppHangPWConsole.exe dumps that were generated at that time.

    This happened a few times. Around 20 minutes later the situation improved.

    Thank you in advance for letting me know what could have been the cause of this error.
    Best regards,

    PPSUser

    Friday, April 12, 2013 3:49 AM