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Microsoft Enterprise 2007 Reinstall fails - Error msg: cannot find EnterpriseWW.msi

    Question

  • I used the 60-day trial on Microsoft Office 2010 but decided to stay with my 2007. I deleted the trial 2010 on the advice of the Office support representative. Now my 2007 fails to load on my XP.

    The error message reads: The feature you are trying to use is on a network resource that is unavailable...enter an alternate path to a folder containing the installation package 'EnterpriseWW.msi' in the box below.

    The box contains the address C:\MSOCache\All Users\{90120000-0030-0000-0000-0000000FF1CE}-C\

    I don't know where to look for a folder containing the installation package. What folder name contains this package?

    Next error message reads: Error 1706 Setup cannot find the required files...check your network connection (what does this mean?)..for other solutions see SETUP.CHM (how do I find this?)

    Final error message: Fatal error occurred during installation.

    I have tried Fixit 50493 and Fixit 50368, but neither of these solved the problem.

    How can I get my Microsoft 2007 to reload? It contains Microsoft Tools, Access, Excel, Groove, InfoPath, One Note, Outlook, Power Point, Publisher and Word - I can't afford the 2010 version that contains all of these programs which is why I'd like to stay with Office 2007.

    Please help!


    • Edited by porphery Thursday, January 03, 2013 1:52 AM
    Thursday, January 03, 2013 1:40 AM

Answers