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Paste options just disappear in Outlook 2010 during work

    Question

  • Hello guys!

    I have a strange issue with one of my laptops. My collegue often need to copy table from Excel 2010 and paste it as a picture into Outlook 2010 new message window. When computer starts everything is OK, she uses Paste Options buttons or Ctrl - Alt - V dialog, but during work theese options disappear, so niether buttons nor options in Ctrl - Alt - V dialog displayed except one: Paste as a plain text!

    Paste options are enabled in settings, and they work for some time and then they become not available except plain text. I thought there was some problem with keyboard (some key stuck), but thats a laptop and everything else works fine.

    I connected from that laptop to my PC via RDP and it doesn't work too, but when it works on me PC fine, so I have no farther ideas what to do.

    Would be appreciated for any help.

    Thanks in advance, Dmitriy.

    Thursday, March 29, 2012 7:28 AM

Answers

  • Hi,

    Please check whether there is Skype-Click-to-Call installed in your laptop. If there is, remove it and the issue will be resolved.

    Because Skype-Click-to-Call may interferes with ClipBoard.

    Hope it will help you.


    Jaynet Zhang

    TechNet Community Support

    Saturday, March 31, 2012 4:03 PM
    Moderator

All replies

  • Hi,

    Please check whether there is Skype-Click-to-Call installed in your laptop. If there is, remove it and the issue will be resolved.

    Because Skype-Click-to-Call may interferes with ClipBoard.

    Hope it will help you.


    Jaynet Zhang

    TechNet Community Support

    Saturday, March 31, 2012 4:03 PM
    Moderator
  • Hi Jaynet Zhang!

    It seems that you are definitely right, problem is solved!

    Thanks a lot, I would never find that solution by myself!

    Dmitriy Titov

    Thursday, April 05, 2012 6:51 AM