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Outlook 2010 - Emails not displaying properly.

    Question

  • I have an issue where some e-mails come into my outlook looking like the following. I have blacked out the sensitive information. Most e-mails come in just fine but some look like this image below. It is affecting my producitity and my speed of response. please help you you have encountered this issue before.

    _http://imgur.com/4U0uTeU

    ^^ I'm not verified yet so I can't post a link.

    Wednesday, February 27, 2013 4:38 PM

Answers

  • The coming message in Outlook preview pane seems not fine. Do you get the same behavior when you view the message through Web-based Access?

    "Most e-mails come in just fine but some look like this image below" - Since this issue only happens in some of messages. That should not be caused by Outlook itself but message item itself.

    Try to send/receive the email as plain test format to test if it would be normal. thanks.

    Tony Chen
    TechNet Community Support

    Friday, March 01, 2013 6:07 AM