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Communicator R2 screen share not working, get black screen with white pause symbol

    Question

  • I have no problem viewing other's share screen but when I share my screen the other party can only see a black screen with white pause symbol on top left corner.  My OS is XP SP3, I am using MS Office Communicator 2007 R2 v 3.5.6907.236.

    Friday, October 07, 2011 5:13 AM

Answers

All replies

  • your having this problem within the LAN or when connecting to the Internet?
    Friday, October 07, 2011 5:19 AM
  • Hi Trustodium,

    Please try to enable the Terminal Services service. And then check again.

    Tuesday, October 11, 2011 8:52 AM
  • Hi Noya

    I'm having the same issue as Trustodium.

    I can view other's shared screen but when I share my screen the other party can only see a blank white screen. My OS is Windows 7 enterprise and I am have MS Office Communicator 2007 R2 version 3.5.6907.236

    It happens when I using wireless, internet cable and VPN while at home.

    How do you enable the terminal Services service?

    Thanks

    Tuzu

    Monday, October 28, 2013 8:13 AM
  • Hi Thamara,

    It happens when I using wireless, internet cable and VPN while at home.

    Thanks,

    Tuzu

    Monday, October 28, 2013 8:15 AM