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Unable to install Office 2010 sp1

    Question

  • Hello,

    I'm unable to install sp1 of Office 2010. It gives the error: Setup failed. There is no more infomation that I can find.

    Anyone any idea. If you need more information please let me know.

    Regards,

    Remco

    Friday, July 15, 2011 10:16 AM

Answers

  • Thanks, but after installing Windows SDK I was able to install Office 2010 sp1. However, I think thats just a coincidence..

    None the less my problem has been solved.

    • Marked as answer by Remco Hooijer Tuesday, July 19, 2011 12:51 PM
    Tuesday, July 19, 2011 12:51 PM

All replies

  • Hi

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    Firstly, you can read this article before install Office 2010 Service Pack 1

    Office 2010 Service Pack 1 - 5 Common questions regarding the Service Pack

    http://blogs.technet.com/b/office_sustained_engineering/archive/2011/07/06/office-2010-service-pack-1-5-common-questions-regarding-the-service-pack.aspx

     

    Office 2010 SP1 KB article 2460049

    http://support.microsoft.com/kb/2460049

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    Sincerely

    William Zhou

    --------------------------------------------------------------------------------

    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Tuesday, July 19, 2011 7:34 AM
  • Thanks, but after installing Windows SDK I was able to install Office 2010 sp1. However, I think thats just a coincidence..

    None the less my problem has been solved.

    • Marked as answer by Remco Hooijer Tuesday, July 19, 2011 12:51 PM
    Tuesday, July 19, 2011 12:51 PM
  • I have had the same problem. You said you first installed Windows SDK1 before SP1 Ms Office 2010

    What is SDK1? and where do you find it?

    Lorenzo

    Thursday, July 21, 2011 6:40 PM
  • What is windows SDK1? I cannot install SP1 MSoffice 2010 but apparently there is a fix for this??

    Lorenzo

    Thursday, July 21, 2011 6:41 PM
  • where do you fine SDK 1??  I was unable to install SP 1 for office 2010. I am confused as to what is SDK 1

    Lorenzo

    Thursday, August 11, 2011 2:10 PM
  • I had the same problem, Office 2010 SP1 failing with Error Code 78F - both through Windows Update and when installing from a manual download.

    Microsoft have (at last, on 29 July 2011) released a hotfix for this to "decrease installation failures for updates installed on Microsoft Office 2010"... sadly, they've not included it in Windows Updates yet... no surprise really.

    For those of you that get the Code 78F error (or any other error) when installing Office 2010 SP1, try installing the hotfix for your version of Office 2010.

    Update for Microsoft Office 2010 (KB2553092), 32-Bit Edition

    Update for Microsoft Office 2010 (KB2553092), 64-Bit Edition

    Some of us wasted a lot of time trying to install this service pack for Microsoft Office 2010....

    I hope this helps someone else avoid wasting their time.

    Chris

    Keeble Smith - Online Solutions

     

    • Proposed as answer by Chris Keeble Tuesday, August 16, 2011 1:27 PM
    Tuesday, August 16, 2011 1:26 PM
  • Hello Remco,

    For future reference: Here is a link where we try to break down the basic steps for upgrading, downloading, and dealing with trouble shooting.

    http://www.dmcinfo.com/Blog/articleType/ArticleView/articleId/588/Installing-SharePoint-2010-Service-Pack-1.aspx

    Some issues to consider would be try running the product configuration manually, restart the server, and checking the error logs.

    Hope this is helpful,

    DMC

    Friday, September 30, 2011 6:03 PM
  • We tried to install Microsoft Office 2010 Service Pack 1, the service tech encountered error status 1603. What is this code means?

    The systems: Windows 7 Ultimate, 64 bits, SP 1.

    Application: Microsoft Office Professional Plus 2010. Office 16, Office Pro Plus - KMS Client Edition.

    The Microsoft Office 2010 Serice Pack 1  64 bits (KB2460049) was download online.

    Run EventVWR - Windows Log - Application = error status 1603.

    Thank you.

    Thursday, February 23, 2012 12:12 AM
  • Thursday, February 23, 2012 8:13 AM
  • Thank you.

    But that does not make any sense at all. We did not open any folder and do anything. Just start installation after downloaded the Service Pack 1 online. Click start. That was it. Then, the Microsoft Office 2010 Service Pack 1 stopped and came back as error 1603.

    That sounds like Mircosoft programming error?

    Thursday, February 23, 2012 5:01 PM