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Microsoft Office Word 2013 Won't Open

    Question

  • I am trying to open a Word Document. As soon as it starts opening it comes up with an error saying Microsoft Word has stopped working.

    Error details:

    Problem signature:

      Problem Event Name:                        BEX64

      Application Name:                             WINWORD.EXE

      Application Version:                           15.0.4420.1017

      Application Timestamp:                     506742de

      Fault Module Name:                          unknown

      Fault Module Version:                        0.0.0.0

      Fault Module Timestamp:                  00000000

      Exception Offset:                                0000000000007300

      Exception Code:                                  c0000005

      Exception Data:                                   0000000000000008

      OS Version:                                          6.1.7601.2.1.0.18.10

      Locale ID:                                             2057

    Additional information about the problem:

      LCID:                                                     1033

      skulcid:                                                 1033

    This isn't a problem with all word documents but only some have this error message come up.

    Using Server 2008 R2.

    Any ideas?

    Bjorn

    Thursday, May 16, 2013 1:28 PM

Answers