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Error 1935. An error occurred during the installation of assembly component {89EDD3A9-944B-3257-8484-D6EB6A00DDF5}. HRESULT: 0x80070422

    Question

  • Description:
      Microsoft Office Professional Plus 2010 setup did not complete successfully. We are sorry for the inconvenience.

    Problem signature:
      Problem Event Name:    Office12Setup
      Problem Signature 01:    {90140000-002A-0000-1000-0000000FF1CE}
      Problem Signature 02:    14.0.4763.1000
      Problem Signature 03:    CA_ActionPaneACEs_Install_amd64_enu
      Problem Signature 04:    1603
      Problem Signature 05:    0x1935
      Problem Signature 06:    Error 1935. An error occurred during the installation of assembly component {89EDD3A9-944B-3257-8484-D6EB6A00DDF5}. HRESULT: 0x80070422
      Problem Signature 07:    X
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      LCID:    1033

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    HRESULT : 0x80070422

    Been having issues for the last 4 months trying to install  Office Pro Plus 2010...not sure what it is...Ive tried pretty much everything in the forums and still haven't gotten it to install on my computer....up top is the info that posts when it starts to back out from the installation. If anyone know or has this same problem please let me know what i need to do to get it to install on my comp.

    Thanks

    Nick

    Thursday, March 01, 2012 2:59 PM

Answers

  • FINALLY it worked...not sure which one helped but went to the link above and read thru some of the other posts and went to msconfig.exe and Enabled Windows Modules Installer, restarted comp. Then right clicked the Downloaded version from up above and ran as Adm. But this time i manual installed the program and chose to install it in the C:\Programs Files(x86)(then i just type in \Microsoft Office) and it finally installed on my computer.

    Thanks for all the help...been working on this for over 4 months or longer and finally worked.

    v/r

    Nick

    Wednesday, March 07, 2012 2:39 PM

All replies

  • Hi,

    Usually, we also can use the following Fix it solution to fix the installation problem of Office products:

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    In addition, a similar issue was fixed by installing the .NET Framework 4:

    http://www.microsoft.com/download/en/details.aspx?id=17718

     

    Sincerely
    Rex Zhang


    Rex Zhang

    TechNet Community Support

    Monday, March 05, 2012 2:04 AM
    Moderator
  • Still getting the same error Error 1935. An error occurred during the installation of assembly component {89EDD3A9-944B-3257-8484-D6EB6A00DDF5}. HRESULT: 0x80070422...then it says Setup Failed...Rolling back setup(it only makes it about 3/4 the way before it rolls back)...not sure how i can use the Fix it solution if it wont even let me install 2010 on my computer? Any other ideas or thoughts or something i might be missing? I applied the Net Framework that you posted...so still annoyed that ive had this for 4 months and still cant get it to install!! 
    Tuesday, March 06, 2012 12:12 AM
  • Hi,

    Have you tried this:

    Best regards,


    Rex Zhang

    TechNet Community Support

    Tuesday, March 06, 2012 2:03 AM
    Moderator
  • Ive run the program and its not showing up because...every time i install Microsoft Office Pro Plus 2010 it installs to about 3/4 then rolls back and uninstalls and gives me the same error as above....Any other thoughts? or is there something I'm missing?

    Thanks

    Nick


    • Edited by NChobot Tuesday, March 06, 2012 2:26 PM
    Tuesday, March 06, 2012 2:25 PM
  • This is what it is saying....then i get the same error

    Description:
      Microsoft Office Professional Plus 2010 setup did not complete successfully. We are sorry for the inconvenience.

    Problem signature:
      Problem Event Name:    Office12Setup
      Problem Signature 01:    {90140000-002A-0000-1000-0000000FF1CE}
      Problem Signature 02:    14.0.4763.1000
      Problem Signature 03:    CA_ActionPaneACEs_Install_amd64_enu
      Problem Signature 04:    1603
      Problem Signature 05:    0x1935
      Problem Signature 06:    Error 1935. An error occurred during the installation of assembly component {89EDD3A9-944B-
      Problem Signature 07:    X
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      LCID:    1033

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Any thoughts?


    I'll even right click the setup and try and run from Admin. an still nothing!
    • Edited by NChobot Tuesday, March 06, 2012 2:37 PM
    Tuesday, March 06, 2012 2:35 PM
  • Hi,

    Except the .Net Framework, another cause of the issue could be corrupted installation source. Have you tried the same CD on the other PC? The following website provides the downloadable resources of Microsoft Office Professional Plus 2010 which you can try:

    http://technet.microsoft.com/en-us/evalcenter/ee390818

    Best regards,


    Rex Zhang

    TechNet Community Support


    Wednesday, March 07, 2012 1:22 AM
    Moderator
  • Description:
      Microsoft Office Professional Plus 2010 Trial setup did not complete successfully. We are sorry for the inconvenience.

    Problem signature:
      Problem Event Name:    Office12Setup
      Problem Signature 01:    {90140000-0043-0000-1000-0000000FF1CE}
      Problem Signature 02:    14.0.4763.1000
      Problem Signature 03:    PublishProduct
      Problem Signature 04:    1603
      Problem Signature 05:    0x1935
      Problem Signature 06:    Error 1935. An error occurred during the installation of assembly component {A75F2217-AD54-3EA6-AE14-F255F866053
      Problem Signature 07:    X
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      LCID:    1033

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    From trying to install the 64 Bit version with the trial version key code...same thing is rolled back about 3/4 way!!

    Description:
      Microsoft Office Professional Plus 2010 setup did not complete successfully. We are sorry for the inconvenience.

    Problem signature:
      Problem Event Name:    Office12Setup
      Problem Signature 01:    {90140000-002A-0000-1000-0000000FF1CE}
      Problem Signature 02:    14.0.4763.1000
      Problem Signature 03:    CA_ActionPaneACEs_Install_amd64_enu
      Problem Signature 04:    1603
      Problem Signature 05:    0x1935
      Problem Signature 06:    Error 1935. An error occurred during the installation of assembly component {89EDD3A9-944B-
      Problem Signature 07:    HRESULT: 0x80070422
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      LCID:    1033

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    From trying to install the 32 bit version with my key code...Not sure what the deal is? Hopefully someone out there got an answer for this problem.

    I will try and install Microsoft Office Pro 2010 on my Toshiba laptop and see if its getting the same error...but i dont think it will.

    I have a Dell XPS 410 and I installed windows 7 on it and I cant even find drivers for my XPS 410 thru dell with Windows 7 64 bit version....so I'm not sure if that's a reason why it wont install on this computer.

    Thanks again for any help on this matter,

    Nick

    Wednesday, March 07, 2012 5:10 AM
  • Hi,

    The methods metioned in the following post might be helpful:

    http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/error-1935-installing-office-2010-on-vista/71537f3b-c873-4959-b8cd-50e8bbbe8c7f

    Best regards,


    Rex Zhang

    TechNet Community Support

    Wednesday, March 07, 2012 7:23 AM
    Moderator
  • FINALLY it worked...not sure which one helped but went to the link above and read thru some of the other posts and went to msconfig.exe and Enabled Windows Modules Installer, restarted comp. Then right clicked the Downloaded version from up above and ran as Adm. But this time i manual installed the program and chose to install it in the C:\Programs Files(x86)(then i just type in \Microsoft Office) and it finally installed on my computer.

    Thanks for all the help...been working on this for over 4 months or longer and finally worked.

    v/r

    Nick

    Wednesday, March 07, 2012 2:39 PM
  • Hi,

    Thanks for sharing your experience.

    Best regards,


    Rex Zhang

    TechNet Community Support

    Thursday, March 08, 2012 12:53 AM
    Moderator
  • Hi all,

    I did all of the above but still getting the 1935 error.

    Repaired .NET framework and rebooted.

    Uninstalled and reinstalled .NET framework, along with all updates and rebooted.

    Used CCleaner to clean my registry and rebooted.

    Downloaded Office 2010 Professional Plus, ran as admin. Chose custom install.

    Still doesn't work. I need help!

    Wednesday, July 02, 2014 3:45 PM