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Office Home & Student 2007 product key

    Question

  • I have been using Office and Powerpoint for 3 years but my computer was getting slow so I did a factory reset and now office is asking me for my product key but I didn't know how to get it. I installed multiple key finder programs and they all gave me the same key # but whenever I enter it it says "The key is incorrect. Verify that you have the correct key, and then retype it." So then I looked under my laptop and found another code that was different and i still got the error message. Any help please? I have a HP G62 Notebook PC.

    Friday, September 14, 2012 3:03 AM

All replies

  • Hi,

    it's likely that the product key under your laptop, is for Windows, not for Office.

    this article may help: http://support.microsoft.com/kb/2548260


    Don
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    Friday, September 14, 2012 11:42 AM
  • So what do I do? Call HP and ask them how to get my product key? I will do it and post back if it worked or not
    Thursday, September 20, 2012 3:01 AM